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Towing service

  1. Wheel dolly

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dolly (1) or flatbed is recommended.

On 2WD vehicles, it is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.


If emergency towing is necessary, we recommend having it done by an authorised Kia dealer or a commercial tow-truck service.

  • Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

  • Do not tow the vehicle with four wheels in contact with the ground if it is the vehicle equipped with AT/DCT. Otherwise, the transmission will be seriously damaged. Also, make sure not to tow the vehicle connecting it with other vehicles including camper vans.

Towing without wheel dolly


  1. Set the vehicle to ACC (Accessory).

  2. Change the gear to N (Neutral).

  3. Release the parking brake.


Failure to shift the gear to N (Neutral) may cause internal damage to the transmission.