If, for some reason, you happen to lose your smart key, you will not be able to start the engine. Tow the vehicle, if necessary, contact a professional workshop. Kia recommends to contact an authorised Kia dealer/service partner.

A maximum of 2 smart keys can be registered to a single vehicle. If you lose a smart key, Kia recommends to contact an authorised Kia dealer/service partner.

The smart key will not work if any of the following occurs:

• The smart key is close to a radio transmitter such as a radio station or an airport which can interfere with normal operation of the smart key.

• The smart key is near a mobile two-way radio system or a mobile phone.

• Another vehicle's smart key is being operated close to your vehicle.

  When the smart key does not work properly, open and close the door with the mechanical key. If you have a problem with the smart key, Kia recommends to contact an authorised Kia dealer/service partner.