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Pan-European eCall system (if equipped)

  1. Road accident

  2. Wireless network

  3. Public Safety Answering Point (PSAP)

  4. Rescue

The car is equipped with a device*1 connected with the Pan-European eCall system for making emergency call to response teams. The Pan- European eCall system is an automatic emergency call service made in event of a traffic accident or other*2 accidents on the roads of Europe. (only in countries with regulation on this system)

The system allows contacting with an officer of the single duty dispatch service in case of accidents on the roads of Europe. (only in countries with regulation on this system)

The Pan-European eCall system given conditions, stated in the Owner's Manual as well as Warranty and Service book transmits data to the Public Safety Answering Point (PSAP) including such information as vehicle location, vehicle type, VIN (vehicle identification number of the car).

Once the data which is stored in the Pan-European eCall system is delivered to the rescue center to assist the driver and passengers with proper rescue operations, the data will be deleted after rescue operation is completed.

*1. Pan-European eCall device in the Owner's Manual means equipment, installed in the car, which provides connection with the Pan-European eCall system.

*2. "Other accidents" mean any accidents on the roads of Europe (only in countries with regulation on this system) resulted in injured people and/or necessity of provision of assistance. In case of registration of any accident, it is necessary to stop a vehicle, press button SOS (location of the button is specified on the picture in the chapter "Pan-European eCall (IF EQUIPPED)") of the Owner's Manual. When making a call, the system gathers information about the car (from which a call was made), after which connects the car with an officer of the Public Safety Answering Point (PSAP) to tell about the reason of the emergency call.