Action to be taken when charging stops abruptly

When the high voltage battery does not charge, check the followings:

• Check the charging setting for the vehicle. Refer to More Details (e.g. When scheduled charging is set, charging is not initiated immediately when the AC charger or portable charger (ICCB: In-Cable Control Box) is connected.)

• Check the operation status of AC charger, portable charger and DC charger. (Refer to More Details)

  * Actual method for indicating the charging status may vary in accordance with the charger manufacturer.

• When the vehicle does not charge and a warning message appears on the cluster, check the corresponding message. Refer to More Details.

• If the vehicle is properly charged when charged with another normally working charger, contact the charger manufacturer.

• If the vehicle does not charge when charged with another normally working charger, we recommend that you contact an authorized Kia dealer/service partner for inspection.

• If charging fails and the service warning light () is lit in the cluster, we recommend that you contact an authorized Kia dealer/service partner.