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Towing service

If emergency towing is necessary, we recommend having it done by an authorised Kia dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies (1) or flatbed is recommended.

When flatbed is unavailable

2-wheel drive vehicle can be to Emergency towing precautions (without dollies) and parking brake released.

Shift to N (Neutral) to tow a vehicle with the tyres on the ground. For more details, refer to More Details.

CAUTION
  • If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the driven wheels on the ground, use a towing dolly under the driven wheels.

  • Do not tow the vehicle backwards with the driven wheels on the ground as this may cause damage to the vehicle.

  • Attaching straps to the chassis, suspension or other parts of the body can cause damage.