Shift lock system
For your safety, the Dual clutch transmission has a shift lock system which prevents shifting the transmission from P (Park) into R (Reverse) unless the brake pedal is depressed.
To shift the transmission from P (Park) into R (Reverse):
If the shift lever does not move even after performing this procedure, have the system checked by a professional workshop. Kia recommends to visit an authorised Kia dealer/service partner.
If the brake pedal is repeatedly depressed and released with the shift lever in the P (Park) position, a chattering noise & vibration near the shift lever may be heard. This is a normal condition.

Always fully depress the brake pedal before and whilst shifting out of the P (Park) position into another position to avoid inadvertent motion of the vehicle which could injure persons in or around the vehicle.