How do I contact Kia India?
- Toll Free Number — 1800-108 -5000
- email — firstname.lastname@example.org
- Kia Link one click SOS button
- Visit Contact Us page and share your query
Can I take my Kia to any Kia dealership for service and warranty repairs?
How to locate the nearest Kia service centre?
When should I service my Kia vehicle?
What is Kia Link?
- Access the vehicle history
- Book an appointment on a convenient time slot
- Provides real time update on Service process tracking
- Additional job approval
- Digital payment
With an introduction of on-board diagnostic module, Kia customer will have information on driving pattern, driving history and trouble code detection. Kia Link app can be downloaded from Google Play Store & iPhone App store. For more information please visit Kia Link page
What is Scratch Care?
|Model||Date of Sale Range||Maximum scratch length coverage||Applicability|
|Kia Seltos||Up to 31st December 2019||15 cms||1 scratch (without dent)
per 1 car in an ownership
period of 12 months from
the date of sale
|Kia Carnival||Up to 31st August 2020||30 cms|
|Kia Sonet||Up to 31st December 2020||15 cms|
How do I make my Service appointment?
1. Kia Link : Use the mobile application to make service appointment
2. Kia Website : Visit the Service booking section to make an appointment
3. Direct Call : Customer can directly call the Kia authorized service centre and make an appointment basis availability
What will be the cost of servicing my vehicle (ex: 20K service, 40K service etc.,)
Does my Kia come with road side assistance (RSA)?
How many free services can I avail for Kia?
What if I have lost or damaged my owner's manual?
What is My Convenience?
Duration and coverage of program for which customer would have the following options (to choose only 1 option as per requirement) :
• 2 Years / 20,000 Kms
• 3 Years / 30,000 Kms
• 4 Years / 40,000 Kms
• 5 Years / 50,000 Kms
Care package, to choose only 1 option that fulfils the specific requirements of customers. Available options for the Care packages :
• Preventive Care: Car Care services that are requested by customers for better protection of his/her vehicle. Services covered: Under Body Coating, Rodent Repellent
• AC Care : Car Care services that are requested by customers for better performance of his/her vehicle A/C. Services covered: A/C Evaporator Cleaning, A/C Disinfectant
• Fresh Care : Car Care services that are requested by customers for better aesthetics of his/her vehicle. Services covered: Interior Enrichment, Exterior Enrichment
• Hygiene Care : Car Care services that are requested by customers for maintaining the hygiene levels of his/her vehicle. Services covered: Fumigation, Carbon Air Filter
For more information please visit your nearest Kia dealer