We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period. Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.

When applying for finance you will be required to supply certain personal information, as well as be able to confirm your identity. You will need to provide a full UK driving licence. We may also ask you for a further proof of address dated within three months of submission of your application. Acceptable proof of address includes bank or credit card statements, utility or council tax bills, or mortgage statements.

In some circumstances it may be possible to sign your Kia Finance documents at home. Should you wish to know if this applies to you, please contact your supplying dealer.

It’s important that we are aware of any change to your personal details so that our records are correct. Click here to change your personal details or contact our Customer Services team on 0800 085 1925**

Yes, you can settle your loan agreement at any time and there is no penalty charge for doing so. In order to understand how much this will be, simply get a settlement figure by clicking on this link

There are a number of settlement payment options available to you, the quickest and easiest being via our secure online payment system. To access this system and make a payment or to view alternative payment methods including cheque or cash options, simply click here. Please note we are only able to take online debit or credit card payments from a card registered to the agreement holder.

Our Customer Services team are available Monday to Friday, 8am – 7pm and Saturday 9am – 1.30pm. You can speak to an agent by calling 0800 085 1925** or emailing customerservices@kiafinanceuk.co.uk