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Service promise

  • Service promise

    Committed to you and your Kia

Above all expectations

Whenever, however you have contact with us, we go above and beyond to ensure your experience is nothing short of exceptional. With services fairly-priced, our goal: exceed your expectations so you can't help but think 'WOW!'.

  • Look for dealerships with the Best Kia Service Award

    Look for dealerships with the Best Kia Service Award

    The dealerships with the highest standards are awarded the Best Kia Service Award. It’s your proof of quality and customer satisfaction. They are judged on the basis of the Best Kia Service Principles.

Best Kia Service Principles

  • Vehicle Health Check

    The technicians check your Kia’s key components for safety and performance – free of charge whenever you visit the dealership.

  • Handover

    Do you have any questions about technology, service, costs? We give you the answers, whether you are collecting your car or bringing it in for service. No rush.

  • Car Cleaning

    Your car has not only been serviced but cleaned as well. That means no extra work for you. And no charge.

  • Alternative Transportation

    If your car can’t be repaired the same day, you will be offered alternative transport – the costs are covered.

  • Waiting Lounge Area

    If you choose to wait at the dealership, you should feel right at home – with great comfort and convenience.

  • Follow-up Call

    Is there anything that could have been done better? You will receive a call to check if you are satisfied with the customer service.

How can we help you?

  • Kia service representative speaking with customer at Kia dealership

    What to expect

    Our service promise means you can expect the following each time you bring in your Kia:
    1 Punctuality
    2 Personal consult
    3 Vehicle check
    4 Transparent costs
    5 Alternate means of transport
    6 Professionalism and quality control
    7 Review of invoice

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  • Comfort services

    From free Wi-Fi to replacement transport, we offer you a range of comfort services while you wait.

  • Sustainability

    We care about people and the planet. That’s why we make a considerable effort to be a greener company.

  • Maintenance

    Find out how to service and care for your car to keep it running smoothly.