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Roadside Assistance

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24 hours emergency service

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Kia – 24 hours Assistance Services

- All-new Carnival: 5 years
- K2500: 1 year


- Roadside Assistance

- Personal Assistance

- Travel Assistance

- Home Assistance

- Medical Assistance

- Mental Health Assistance

- Kids Assistance

- Pet Assistance

24 hours Roadside Assistance

table fix area
1.1 Emergency towing and jacking up
1.2 Key Assistance
1.3 Car Repair
1.4 Car Assistance
1.5 Fuel Assistance
1.6 24 hours Telephone Support from an Experienced Mechanic
1.7 Dead Battery Assistance
1.8 Alternative Routes Assistance
1.9 Returning Car Home Assistance
1.10 Car Rental Service
1.11 Police Report Service
1.12 Information on traveling on highway and expressway
1.13 Accident Assistance
1.14 Information on Service Center and Reservations for Car Services

Details of Services

Terms and Conditions

No annual limit

Towing car to the nearest Kia Service Center

: Up to 50 km

Towing car to customer’s designated location

: Up to 15 km

Free Services:

Engine Breakdown

(regardless of cause)

Customer charge if specified distance is exceeded

: 15 baht per km

Free Key Delivery

(up to 20 km)

Customer pays service charge to locksmith

Customer pays rate of 25 baht per km

if specified distance is exceeded, in addition to the cost of a new key 

Free labor service

unlimited number of times per yearFree labor service: Customer only pays for parts (if required) 

Free labor service: Customer only pays for parts (if required) 

Labor not exceeding 1,000 baht per time

One free service call per year 

Labor not exceeding 1,000 baht

Customer pays for the costs of recap or tires (if required)  

5 liters of spare fuel once a year

Customer pays for the excess quantity



Free Assistance

Customer pays the service provider and for the battery

Free Assistance


Free Assistance


Free Assistance

Customer pays car rental company

Free Assistance


Free Assistance


Free Assistance


Free Assistance