Warranty

You may take your Kia to any Authorised Kia Dealer for warranty and service. For a full listing of Authorised Kia Dealers, visit our Find a Dealer on our website or call Kia Customer Service on 1300-88-0133.

• Costs associated with scheduled maintenance as detailed in the Owner's Manual.

• Damages due to factors beyond the manufacturer's control:

   ◦ Misuse of the Kia vehicle, such as driving over curbs, overloading, racing etc.

   ◦ Accidents, such as collision, fire, theft, etc.

   ◦ Alteration, modification, tampering etc.

   ◦ Damages or surface corrosion caused by the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, and acts of God.

   ◦ Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.

• Any damage due to lack of maintenance, or the use of the wrong fuel, oil or lubricants, such as: 

   ◦ Lack of proper maintenance as described in your Owner's Manual.

   ◦ Improper maintenance or the use of oils or lubricants not recommended in your Owner’s Manual.

   ◦ Deviation from specified fuel, substandard fuel quality, or fuel contamination.

• Normal deterioration

   ◦ Normal wear, tear or deterioration such as discoloration, fading, deformation, etc.

   ◦ Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle.

• Any damage caused when a non-genuine Kia part or accessory has been used.

• Any defects caused by repairs or replacement by other than an Authorized Kia Dealer.

• Any damage considered to be part of normal maintenance, such as cleaning and polishing.

• Replenishment or replacement of oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets and so on, as a result of normal wear and tear.

• Maintenance services described as 'Scheduled Maintenance Service', 'Owner Maintenance Service' or 'Appearance Care' in your Owner's Manual.

• Adjustments, such as brake and clutch adjustment, adjustment of head lamps, wheel alignment, wheel balancing, engine adjustment, etc.

• Any economic loss. This includes, without limitation, payment for loss of use of the Kia Vehicle, lodging, car rentals, travel costs, loss of pay and other expenses or damages.

• Vehicles with altered odometer reading. Any repair of a Kia vehicle on which the odometer has been altered or its actual distance traveled cannot be readily determined may not be covered under warranty.

• Normal capacity reduction and performance degradation of high-voltage EV batteries over time are not covered under warranty.

   ◦ Damage caused by unauthorized modification, repair, or replacement of high-voltage batteries or EV-related components

   ◦ Damage resulting from improper charging practices (e.g., overcharging or use of incompatible chargers)

   ◦ Natural performance decline and wear related to battery lifespan

Kia Parts and Accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorized Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000km’s, whichever occurs first.

The Kia New Vehicle Warranty will be void if any part, component, assembly, equipment, accessory, or body panel is modified without prior approval from Kia, or if such work is not performed by an Authorized Kia Dealer as part of a warranty repair or accessory installation. It is recommended that you consult an Authorized Kia Dealer before making any modifications.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest authorized Kia dealer is generally covered under warranty. It is recommended that you contact your nearest Authorized Kia Dealer or call Kia Customer Service on 1300-88-0133 for guidance regarding warranty coverage prior to arranging towing. For vehicles eligible for Kia Roadside Assist call 1300-88-0133 for assistance.

Tyres are warranted by the tyre’s original manufacturer, subject to the manufacturer’s Warranty Terms & Conditions.

No. Parts and labor for repairs covered under the Kia New Vehicle Warranty are fully covered when the repairs are performed at an Authorized Kia Dealer.