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COVID-19 IMPORTANT UPDATE

COVID-19 Important Update

Updated: 18th of May, 2020

As the challenge of COVID-19 changes every aspect of our lives, Kia Motors Ireland is focused on protecting customers, employees and of course key workers.

Kia Dealerships in Ireland are now open. With sales & service operations fully resuming on Monday 18th of May, customers can begin to take delivery of their vehicles and book vehicles in for service & repairs at dealer workshops.

We have introduced health & safety initiatives across our dealer network, at all times complying with the latest guidance for social distancing and hygiene.

Please contact your local Kia Dealership or visit our FAQ Page for more information.

We remain available through all of our internet and social media channels to assist our customers. You can contact us by clicking here or calling Kia Customer Care at 01-6497458.
Servicing your Kia

Service departments across the country are now open. Our priorities are ensuring the safety of staff and customers. Dealers have implemented new procedures following the latest Government guidelines.

Kia Health & Safety Measures

We have implemented a number of social distancing & hygiene measures in our dealer showroom and workshops. These include:

- On arrival at our dealerships, customers will be greeted with a list of health & safety procedures that have been implemented on the premises

- Hand sanitising stations will be available at toilets, entry and exit points

- Contactless payment facilities and card payments over the phone

- Distancing measures have been put in place across the showroom, service bay and parts departments.

- All working and customer interaction areas will be sanitized throughout the day

- All staff members practice thorough handwashing throughout the day

To help reduce physical contact and maintain social distancing guidelines, there are measures in place to help with your car buying journey. These include:

- When researching a vehicle, customers can use our product information pages , online car configurator , digital brochures to discover the Kia range. You can also use our Kia Finance Calculator to calculate repayments and apply for finance online.

- Our retailer network continue to be available to assist you by telephone, e-mail, contact forms and in some instances, live chat throughout this process

- Both before and after a vehicle test drive, each vehicle is given an extensive clean

Explore the range

- Customers can book a service online at www.kiaservice.ie or make a booking over the phone or email

- Contactless vehicle and key drop off facilities are in place

- Our retail network is there to assist you online and over the phone throughout your service process

Book A Service

All vehicles receive a thorough clean before at our dealerships. This includes:

- All vehicles receive a thorough internal and external deep clean of all touchpoints before and after any work is conducted on your vehicle

- Our technicians will be using PPE (Personal Protection Equipment) while servicing your vehicle

- Technicians conduct thorough hygiene practices and their tools are regularly disinfected