Cookie & Privacy Policy
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Privacy Policy
Kia Oman
Last updated: 20th January 2026
Kia Oman (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us online.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, including but not limited to:
• Full name
• Phone number
• Email address
• Location (city/governorate)
• Vehicle interest or ownership details
• Enquiries, test drive requests, service bookings, or complaints
b) Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source
This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
• Respond to enquiries and requests
• Arrange test drives, service appointments, and quotations
• Improve our website, products, and services
• Communicate promotions, offers, and updates (where consent is given)
• Ensure website security and performance
• Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process personal data based on:
• Your consent
• Performance of a contract or service request
• Compliance with legal obligations
• Legitimate business interests, where permitted under Omani law
4. Sharing of Information
We may share your information with:
• Authorized Kia distributors, dealers, and service partners in Oman
• Service providers supporting website hosting, CRM, analytics, and marketing
• Government authorities if required by law
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations in Oman.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
• Unauthorized access
• Loss or misuse
• Alteration or disclosure
However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under applicable data protection laws, you may have the right to:
• Access your personal data
• Request correction or update of inaccurate data
• Withdraw consent for marketing communications
• Request deletion of your data, subject to legal requirements
Requests can be made using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
For questions or requests related to privacy and data protection, please contact:
Kia Oman
📞 Phone: +968 2457 9800
📧 Email: riakia@sbgoman.com
Cookies Policy
Kia Oman
This Cookies Policy explains how Kia Oman uses cookies and similar technologies on its website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality, performance, and user experience.
2. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for website operation and cannot be disabled. They enable core functions such as page navigation and form submissions.
b) Performance & Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to improve performance and content (e.g., page visits, traffic sources).
c) Functional Cookies
These cookies remember user preferences such as language or location to enhance usability.
d) Marketing Cookies (if applicable)
Used to deliver relevant advertisements and measure campaign effectiveness, only where consent is provided.
3. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party services used for analytics or marketing purposes. These parties are subject to their own privacy policies.
5. Updates to This Cookies Policy
We may update this Cookies Policy periodically. Changes will be posted on this page.