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Kia Warranty

Our commitment to quality for customers

The 5-year / 150,000 km (whichever comes first) warranty programme is for those who choose Kia. It is a promise of Kia and an expression of confidence.

Kia always promises the best and longest service solutions in the industry. The 3-year / 100,000 km warranty programme is Kia's confidence in top quality. Trust and entrust your safe and enjoyable mobility life.

Basic Warranty

5-year / 150,000 km

Anti-Perforation Warranty

5-year / 150,000 km
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FAQ

  • You may take your Kia to any Authorised Kia Dealer for warranty and service. For a full listing of Authorised Kia Dealers, visit out Kia Dealers section in our website - www.kia.com/fj or call Kia Customer Centre Suva - (679) 9993 622 / 9984 355 or Kia Customer Centre Nadi - (679) 9988 216 / 9992 159.
  • Normal maintenance services such as cleaning and polishing, oil changes, adjustments, lubrication, filters, anti- freeze coolant replenishment, wheel alignment and tyre rotation unless such services are performed as parts of a covered warrantable repair. Normal replacement of service items: spark plugs, belts, brake pads or linings, wiper blades, fuses, clutch linings, filters, lamp bulbs, or other consumable unless these replacements are performed as parts of a covered warrantable repair.

     

    Damage or failure resulting from:

    • Negligence of proper maintenance as required in the Owner’s Manual.

    • Misuse, abuse, accident, theft or fire.

    • Use of improper or insufficient fuel, fluids or lubricants.

    • Use of parts other than genuine Kia parts.

    • Any device, parts, and/or accessories not supplied by Kia.

    • Modification, alteration, tampering or improper repair.

    • Parts used in applications for which they were not designed or not approved by Kia.

    • Slight irregularities not recognized as affecting quality or function of the vehicle or parts, such as slight noise or vibration, or items considered characteristic of the vehicle.

    • Tyres, locally sourced parts.

    • Airborne fallout, salt, hail and wind storms, or other Acts of God.

    • Action of road elements (sand, gravel, dust or road debris) which result in stone chipping of paint and glass.

     

    Note: For the warranty to be valid for a vehicle for the above-mentioned term, the vehicle needs to be exclusively brought into an Authorised Kia Dealership for its periodic service and inspections. Failure to comply with this would void the warranty for the vehicle.

  • Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorised Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorised Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 km’s, whichever occurs first.
  • The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose. Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia Fiji, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.
  • The tyre manufacturer covers the original tyres fitted to the vehicle. Should you have any concerns regarding the tyres on your vehicle, contact your Authorised Kia Service Dealer for assistance.
  • The battery on Kia Vehicles are covered under warranty. Should you have any concerns regarding the battery on your vehicle, contact your Authorised Kia Service Dealer for assistance.
  • Parts and labour used in carrying out repairs covered by the Kia New Vehicle Warranty and conducted at an Authorised Kia are covered under Kia New Vehicle Warranty.
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