A professional home charger has some key benefits compared to charging your electric vehicle from a home socket: - You will be able to charge your car 5 to 8 times faster depending on your grid connection - It’s much more robust, safer and reliable - The home charging solution Proline enables you to reimburse electricity costs with third parties, like your employer

The home charger is available in different configurations, so that you are able to match it with the available power in your fuse box. Starting at 3.7kW (=18-20 km added per hour), up to 11kW (=up to 110-130 km added per hour). Charge your car during the night, at work or whenever your car is at standstill and you will always be sure your car is fully charged. The actual charging speed depends on: - The maximum power of the selected home charger - The charging technology of your car (1-phase or 3-phase charging) - Your grid connection and available power from your fuse box

A connected charging point allows you to check all charging session details via web portal. They also enable the operator to install firmware updates and fixes remotely if required. Ensuring a constantly up-to-date charger and a smooth charging experience for you now and in the future. If you choose Kia Proline or Kia Proline Business you can limit access to the charging point to just yourself, preventing other people from charging in your driveway. Both home charging solutions also allow you to claim electricity costs, e.g. when your employer pays for charging your vehicle.

You will receive a notification via your Kia Connect App once your electric vehicle is fully charged.

It is possible to install a home charger even when you don’t have your own driveway or grid connection. Please note that in most cases you will need to follow the procedure of the homeowner association to make sure that you receive approval for the necessary installation measures, like cabling and possible adjustments within the central fuse box. When buying a connected home charger, reimbursement of electricity costs towards the homeowner association can be offered as a service.

In most cities, installing a charging point in a public area is not allowed without a permit. And you will not be able to limit use just to yourself. However, more and more cities are now introducing policies where EV drivers can request the installation of a public charging point in cases where they are unable charge their electric vehicle at home. The respective local authority can be contacted for more details about this.

In most cases there are no technical limitations when installing a home charger. However, longer cables to your fuse box are more costly. And additional cost might me be applicable, due to digging or drilling. To prevent any unpleasant surprises, our experts will assist you during the intake and discuss the best way forward.

After you ordered a home charger, you will receive an email with the request to carry out a digital survey. This survey contains questions and requests for information and photos. For example about the location, the fuse box and other important aspects to assure a smooth installation process. After you have completed this survey, our installer will contact you to arrange the installation date. Or give you a call in case of additional questions.

The average processing time from the request to an operational charger is approx. 8-10 weeks. The charger will be installed two weeks before you will receive the car.

Yes, you will be able to call a 24/7 hotline which can support you via remote diagnosis and troubleshooting. The hotline number to call: Additionally, on-site maintenance is available when required. We offer various all-in service and maintenance packages, including 2, 3, 4 and 5 year options.

In most cases we are able to solve issues remotely via our remote customer support team, which is available 24/7. The hotline number to call: If required, our maintenance team will be usually on-site within 3 business days.