FAQ

Kia Drive Wise is Kia's integrated advanced driver assistance system (ADAS) designed to help reduce collision risk.

 Key collision-prevention features include:

 • Forward Collision-Avoidance Assist (FCA), which detects vehicles and pedestrians ahead and may apply emergency braking when needed, and Blind-Spot Collision-Avoidance Assist (BCA), which helps prevent lane-change accidents by monitoring vehicles in adjacent lanes.

 • These systems use a combination of cameras and radar sensors to monitor the surroundings in real time. 

 • Multiple Kia models have earned recognized safety ratings from independent organizations such as IIHS and Euro NCAP.

 • Drive Wise is a support system and does not replace attentive driving.

Highway Driving Assist (HDA) is a driver assistance feature within Kia Drive Wise designed for controlled-access highways.

 How HDA works on the highway:

 • It combines Smart Cruise Control and Lane Follow Assist to help maintain a set speed, keep a safe distance from the vehicle ahead, and center the vehicle within its lane.

 • HDA can use navigation data to adjust speed for corners limits on supported models.

 • The system requires the driver to keep hands on the steering wheel and remain attentive at all times.

 • Kia continues to refine HDA across generations, with advanced versions offering lane-change support on compatible vehicles.

 • HDA is a support function, not an autonomous driving feature.

Kia's Forward Collision-Avoidance Assist (FCA) is engineered to detect not only vehicles but also pedestrians and cyclists.

 How FCA helps protect pedestrians and cyclists:

 •Using front camera and/or radar combination, the system identifies vulnerable road users in the vehicle's path, issues an audible and visual warning to the driver and may apply automatic emergency braking when needed. 

 • Advanced versions add junction-turning detection to help recognize oncoming traffic when turning at intersections.

 • These technologies form part of Kia's Drive Wise approach to road safety.

 • Drivers should still remain alert, as system performance can be affected by lighting and weather.+A7:D7

Kia Driver Attention Warning (DAW) helps identify signs of reduced driver attention during driving.

 How DAW monitors driver attention:

 • The system may analyze steering patterns, lane behavior, driving time, eye movements and other vehicle signals to estimate whether the driver may be fatigued or distracted.

 • When it detects a potential drop in attention, DAW can recommend taking a break through a visual and audible alert, often shown as a coffee-cup icon in the instrument cluster.

 • Advanced versions also include Leading Vehicle Departure Alert, which notifies the driver if traffic ahead begins moving while the Kia remains stopped.

 • DAW supports safer long-distance driving but should be treated as an assistance feature, not a substitute for proper rest.

Kia ADAS features require attentive human driving because they are support systems, not replacements for the driver.

 Important driver responsibility points include:

 • Technologies such as Forward Collision-Avoidance Assist, Lane Following Assist, Smart Cruise Control, and Blind-Spot Collision-Avoidance Assist depend on cameras, radar, sensors, and software logic.

 • Their performance can be affected by weather, lighting, road markings, object shape, traffic behavior, and sensor blockage.

 • Kia designs these systems to help warn, assist, or intervene in defined situations, but they cannot predict every road event.

 • Drivers must keep control of the vehicle, monitor the surroundings, follow traffic laws, and be ready to brake, steer, or take over immediately.

Kia supports safer travel for families through a combination of vehicle structure, restraint systems, visibility technologies, and ADAS features.

 How Kia supports family safety:

 • Many Kia models have earned high child-occupant protection scores in independent crash tests such as Euro NCAP.

 • Features such as Rear Cross-Traffic Collision-Avoidance Assist (PCA-R) and Surround View Monitor can also support safer parking around pedestrians or children.

 • Users should always follow the owner's manual, use proper child restraints, and confirm the safety equipment included in the selected Kia vehicle.

Cold temperatures affect both battery performance and energy consumption.

At low temperatures, the battery’s chemical reactions slow down and internal resistance increases. This reduces the amount of energy that can be effectively used and may limit power output.  

In addition, the vehicle uses more energy to heat the cabin and warm the battery, which further increases energy consumption.

Regenerative braking may also be limited until the battery reaches an optimal operating temperature, reducing energy recovery during driving.

As a result, your vehicle may consume more energy than it would in warmer conditions, leading to reduced driving range.

To help reduce the impact of cold weather:

- Pre-condition your vehicle before driving, preferably while it’s plugged in  

- Keep your vehicle charged according to your normal driving needs  

- Limit unnecessary use of climate controls when possible  

Both standard charging and fast charging can be used to charge your Kia EV, but they are designed for different charging needs.

Standard charging

- Commonly used at home or during extended parking periods

- Charges the vehicle more gradually over a longer period

- Well suited for overnight or day-to-day charging

Fast charging

- Designed to charge the vehicle more quickly

- Commonly available at public charging stations

- Useful during longer journeys or when charging time is limited

Charging speed may vary depending on factors such as battery's stage of charge, charger output, battery temperature, and vehicle specifications.

Charging speed may vary depending on factors such as battery level, charger output, battery temperature, and vehicle specifications.

Owning a vehicle is just the beginning of the ownership experience. Kia supports drivers with services, resources, and connected experiences designed to make vehicle ownership easier and more rewarding.

As a Kia owner, you can access:

- Digital resources such as Owner's Manuals and How-to Videos

- Service and maintenance support through Kia authorised dealers and ownership services

- Connected services, software updates, and other features designed to enhance convenience, where available

From everyday driving to long-term vehicle care, Kia ownership is designed to help you stay informed, supported, and connected throughout your ownership experience.

Opposites United is Kia's overarching design philosophy, built around creative pairings and a creative culture that is reflected in everything we do.

How Opposites United shapes Kia design:

• We bring unexpected pairings together to inspire creativity and create distinctive yet harmonious designs.

• Across Kia's lineup, this creative approach is visible in bold exterior surfaces, geometric lighting signatures, and human-centered interiors.

• Opposites United guides the design of Kia's EVs, SUVs, and sedans to share a recognizable design language, while retaining the individual identity and personality of each segment.

• The philosophy supports Kia's contemporary global identity and connects design to Kia's wider brand direction, expressed in the 'Movement that inspires' slogan.

Kia Drive Wise is Kia's integrated advanced driver assistance system (ADAS) designed to help reduce collision risk.

 Key collision-prevention features include:

 • Forward Collision-Avoidance Assist (FCA), which detects vehicles and pedestrians ahead and may apply emergency braking when needed, and Blind-Spot Collision-Avoidance Assist (BCA), which helps prevent lane-change accidents by monitoring vehicles in adjacent lanes.

 • These systems use a combination of cameras and radar sensors to monitor the surroundings in real time. 

 • Multiple Kia models have earned recognized safety ratings from independent organizations such as IIHS and Euro NCAP.

 • Drive Wise is a support system and does not replace attentive driving.

Highway Driving Assist (HDA) is a driver assistance feature within Kia Drive Wise designed for controlled-access highways.

 How HDA works on the highway:

 • It combines Smart Cruise Control and Lane Follow Assist to help maintain a set speed, keep a safe distance from the vehicle ahead, and center the vehicle within its lane.

 • HDA can use navigation data to adjust speed for corners limits on supported models.

 • The system requires the driver to keep hands on the steering wheel and remain attentive at all times.

 • Kia continues to refine HDA across generations, with advanced versions offering lane-change support on compatible vehicles.

 • HDA is a support function, not an autonomous driving feature.

Kia Smart Cruise Control (SCC) helps maintain a driver-selected speed and a safe following distance from the vehicle ahead.

 How SCC manages speed and distance:

 • The system uses either the front radar, camera sensors or a combination of both, to continuously monitor traffic flow and can automatically adjust acceleration and deceleration within its operating range.

 • SCC with Stop & Go can bring the Kia to a complete stop in slowing traffic and resume driving when conditions allow, depending on the trim.

 • Drivers can choose from multiple following-distance settings, and models equipped with navigation-based SCC integrates with Highway Driving Assist for a more integrated driver assistance experience.

 • SCC is not a substitute for attentive driving, especially in heavy congestion, sharp curves, or poor weather.

Kia's Blind-Spot Collision-Avoidance Assist (BCA) helps reduce the risk of lane-change collisions by monitoring areas that are difficult for the driver to see.

 How BCA supports lane changes:

 • Using radar sensors, the system can detect vehicles approaching from the rear or traveling in adjacent lanes.

 • If the driver signals or begins moving toward a lane where a vehicle is detected, BCA may provide visual, audible, or steering-related assistance, depending on the vehicle trim.

 • Kia developed this feature to support safer decision-making during lane changes, merging, and highway driving.

 • BCA is not a substitute for attentive driving; the driver should still check their blind-spots. 

Lane Following Assist (LFA) is a Kia Drive Wise feature that helps keep the vehicle centered within its lane.

 How LFA supports lane centering:

 • Using a forward-facing camera to detect lane markings, LFA provides steering assistance rather than only correcting when the car is about to drift outside of its lane.

 • It can generally operate from very slow speeds to highway speeds and works in tandem with Smart Cruise Control under Highway Driving Assist on supported models.

 • LFA is designed as a supportive system, not a self-driving feature.

 • The driver must keep hands on the wheel and remain aware of surrounding traffic.

 • Kia uses LFA across many current models to help reduce driver fatigue on long drives.

Kia's Forward Collision-Avoidance Assist (FCA) is engineered to detect not only vehicles but also pedestrians and cyclists.

 How FCA helps protect pedestrians and cyclists:

 •Using front camera and/or radar combination, the system identifies vulnerable road users in the vehicle's path, issues an audible and visual warning to the driver and may apply automatic emergency braking when needed. 

 • Advanced versions add junction-turning detection to help recognize oncoming traffic when turning at intersections.

 • These technologies form part of Kia's Drive Wise approach to road safety.

 • Drivers should still remain alert, as system performance can be affected by lighting and weather.+A7:D7

Kia Rear Cross-Traffic Collision-Avoidance Assist (RCCA) helps detect vehicles approaching from the side when reversing out of a parking space or driveway.

 How RCCA works when reversing:

 • The system uses rear-side radar sensors to monitor cross traffic behind the vehicle.

 • If a vehicle is detected approaching from the left or right, it can provide a warning and may apply braking assistance to help reduce the risk of a collision, depending on system capability.

 • Kia designed this feature for situations where rear visibility may be limited by parked cars, walls, or surrounding objects.

 • Drivers should still reverse slowly, check mirrors, and look around directly, because the system may not detect all moving objects.

Kia Surround View Monitor (SVM) is a multi-camera system available on many Kia models.

 How SVM supports parking visibility:

 • Using wide-angle cameras positioned around the vehicle, it creates a combined overhead-style, 360-degree view on the infotainment display.

 • Drivers can also choose from pre-selected camera angles to better check clearance around obstacles.

 • SVM is especially useful in tight parking spaces, narrow alleys, and low-speed maneuvering.

 • The system can pair with Parking Collision-Avoidance Assist on supported trims, applying braking if a pedestrian or moving object is detected during reversing.

 • Camera images may have blind spots or distortion, so drivers should also use mirrors and direct observation before moving.

Kia Safe Exit Assist (SEA) helps warn passengers when a vehicle or cyclist is approaching from behind before they open a door.

 How SEA protects exiting passengers:

 • The system typically uses rear-side radar sensors to monitor traffic near the Kia after it has stopped.

 • If a potential risk is detected, it can provide a warning and, in some trims, may help prevent the rear door from being opened temporarily.

 • Kia designed this feature to reduce door-opening accidents in urban streets, school zones, and parking areas.

 • It is especially helpful for families and rear-seat passengers.

 • Passengers should still look carefully before opening any door, because the system may not detect every hazard.

Kia Driver Attention Warning (DAW) helps identify signs of reduced driver attention during driving.

 How DAW monitors driver attention:

 • The system may analyze steering patterns, lane behavior, driving time, eye movements and other vehicle signals to estimate whether the driver may be fatigued or distracted.

 • When it detects a potential drop in attention, DAW can recommend taking a break through a visual and audible alert, often shown as a coffee-cup icon in the instrument cluster.

 • Advanced versions also include Leading Vehicle Departure Alert, which notifies the driver if traffic ahead begins moving while the Kia remains stopped.

 • DAW supports safer long-distance driving but should be treated as an assistance feature, not a substitute for proper rest.

Kia equips many of its vehicles with features focused on rear-seat safety.

 Rear passenger safety features may include:

 • Rear Occupant Alert reminds drivers to check the back seat when leaving the vehicle, helping prevent children or pets from being left behind.

 • Safe Exit Assist monitors approaching traffic and may help prevent rear doors from opening if a vehicle or cyclist is detected.

 • These features are part of Kia's broader Drive Wise safety package, with availability varying by model and trim.

Kia ADAS features require attentive human driving because they are support systems, not replacements for the driver.

 Important driver responsibility points include:

 • Technologies such as Forward Collision-Avoidance Assist, Lane Following Assist, Smart Cruise Control, and Blind-Spot Collision-Avoidance Assist depend on cameras, radar, sensors, and software logic.

 • Their performance can be affected by weather, lighting, road markings, object shape, traffic behavior, and sensor blockage.

 • Kia designs these systems to help warn, assist, or intervene in defined situations, but they cannot predict every road event.

 • Drivers must keep control of the vehicle, monitor the surroundings, follow traffic laws, and be ready to brake, steer, or take over immediately.

Kia supports safer travel for families through a combination of vehicle structure, restraint systems, visibility technologies, and ADAS features.

 How Kia supports family safety:

 • Many Kia models have earned high child-occupant protection scores in independent crash tests such as Euro NCAP.

 • Features such as Rear Cross-Traffic Collision-Avoidance Assist (PCA-R) and Surround View Monitor can also support safer parking around pedestrians or children.

 • Users should always follow the owner's manual, use proper child restraints, and confirm the safety equipment included in the selected Kia vehicle.

You can book a Kia service appointment online, in the Kia app, or by phone through an authorized Kia dealer.

How to book:

- Web: Kia.com → Owners → Book a Service

- App: Kia app → Book a Service

- Phone: Contact your preferred authorized Kia dealer

When booking, have your vehicle model and current mileage ready so the dealer can prepare the right service.

Find a Dealer: Link

Book a service: Link

Finding a nearby dealer is quick and easy:

1. Go to the Kia website or app

2. Access Find a Dealer

3. Enter your location

4. Select a nearby dealer

Find a dealer near you: Link

You will receive updates on your service progress directly from your dealer. 

Updates may be sent via WhatsApp, SMS, email, or other messaging services used by your dealership during the service process.  

For more details, please contact your dealer.

Your service history is able to viewed in your service and warranty manual if stamped by teh serving dealer used to date or you may visit the authorised Kia dealer that has conducted your services.

Service records may include:

- Scheduled maintenance visits

- Vehicle inspections

- Parts replacement history

- Other service-related records associated with your vehicle

The recommended engine oil change interval varies depending on your vehicle model, engine type, and driving conditions.

However, you may need more frequent oil changes if you:

- Drive short distances frequently

- Spend a lot of time in heavy traffic

- Drive in extremely hot or cold conditions

- Tow or use at constant high speed ( Highways / motorways ) 

Please refer to your owner’s manual for the exact maintenance schedule for your vehicle.

View Owner's Manual: Link

Check your tires at least once a month and before long trips.

Replace them when:

- Tread depth is at the minimum tredth depth indicator on the tyre

- Grip performance decreases (especially on wet roads)

- Uneven wear appears

- You notice any damage to the tyre

Find a dealer for inspection: Link

Check tire replacement details for your Kia: Link

Brake pads typically need replacement when worn to 2 mm remaining material and below.

You should have them checked immediately if you notice:

- Squealing or grinding noise

- Longer stopping distance

- Brake warning light on the vehciles instruments

Book a brake inspection: Link

Check replacement details for your Kia: Link

Yes. Regular servicing helps keep your vehicle running smoothly and may help prevent unexpected breakdowns.

Routine inspections can also identify wear and maintenance needs early, helping to maintain vehicle performance over time.

For model-specific service intervals, refer to your Kia owner's manual.

View Owner's Manual: Link

Coolant helps regulate your engine temperature. You should check it when the vehicle is cold before start up:

- Every few months

- Before long drives

- Whenever you see a temperature warning or the vehicle appears to be hot on the temperature guage

If the coolant level is low or appears dirty, have your vehicle inspected by a Kia authorized dealer.

Book an inspection: Link

Wiper blades should be replaced every 6 to 12 months, prior to winter wet seasons or sooner if:

- Visibility is reduced

- They leave streaks or make noise

Other commonly replaced parts, such as filters and brake components, should be checked and replaced according to your service schedule or whenever performance changes.

Check replacement details for your Kia: Link

You can access your Kia Owner’s Manual through the following touchpoints:

- Direct access via the Digital Owner’s Manual link or via search

- Kia.com (Owner Resources section)

The Kia Digital Owner’s Manual provides easy access to vehicle features, maintenance and tire replacement guidance, and operating instructions tailored to your model.

Select your country, vehicle model, and model year to find the most relevant information.

Access the Digital Owner’s Manual: Link

Kia Connect gives you seamless access to your vehicle's connected services and information through the Kia app.

To get started : 

- Download the Kia Connect app from the Google Playstore and Apply Store.

- Sign in with your Kia account or create one if you're new to Kia Connect.

- Follow the in-app instructions to connect your vehicle.

*Availability of Kia Connect features may vary depending on your vehicle model.

Learn more: Link

If your vehicle supports Remote Start through Kia Connect, you can start your vehicle remotely using the Kia app.

Open the app, select your vehicle, and Start Engine. Certain conditions must be met for remote start to operate, such as the vehicle being securely parked.

*Availability may vary depending on your vehicle model 

You can check your vehicle status through the Kia app.

Depending on your vehicle model and available Kia Connect features, you may be able to view:

- Fuel or battery level

- Vehicle location

- Door lock status

- Climate settings

- Live view around the vehicle

- Maintenance and diagnostic alerts

*Availability may vary depending on your vehicle model 

When a software update is available, you will receive a notification in your vehicle.

Follow the on-screen instructions and keep your vehicle parked during the update process. 

Note: After turning off the vehicle, wait for the software update notification to appear before opening the door. If the door is opened immediately after switched off, the notification may not be displayed. Once the update has been accepted, you may leave the vehicle while the update proceeds, provided all on-screen conditions are met.

You can charge your Kia EV at home or at public charging stations. The charging process is simple and can be monitored through your vehicle or the Kia Connect App.

Charging options

- Home charging is a convenient option for everyday use and is often used for overnight charging.

- Public charging stations can be used when travelling or when additional charging is needed away from home.

While charging

- Connect the charging cable and follow the instructions provided by the charging equipment.

- Monitor charging progress through your vehicle display or the Kia Connect App.

For vehicle-specific charging information, refer to your Kia Owner's Manual.

View Owner's Manual: Link

Charging time varies depending on your vehicle, battery level, charger type, and ambient temperature.

In general:

Standard charging typically takes several hours and is commonly used for overnight charging.

Fast charging can significantly reduce charging time and is often used during longer journeys or when a quicker charge is required.

Refer to your vehicle specifications for charging information specific to your model.

Cold temperatures affect both battery performance and energy consumption.

At low temperatures, the battery’s chemical reactions slow down and internal resistance increases. This reduces the amount of energy that can be effectively used and may limit power output.  

In addition, the vehicle uses more energy to heat the cabin and warm the battery, which further increases energy consumption.

Regenerative braking may also be limited until the battery reaches an optimal operating temperature, reducing energy recovery during driving.

As a result, your vehicle may consume more energy than it would in warmer conditions, leading to reduced driving range.

To help reduce the impact of cold weather:

- Pre-condition your vehicle before driving, preferably while it’s plugged in  

- Keep your vehicle charged according to your normal driving needs  

- Limit unnecessary use of climate controls when possible  

Battery performance is influenced by factors such as driving habits, charging patterns, and environmental conditions.

To help maintain battery performance over time:

- Follow the charging and maintenance recommendations for your vehicle

- Use charging methods that best suit your daily driving needs

- Keep your vehicle software up to date, if applicable

- Refer to your Kia Owner's Manual for vehicle-specific guidance: Link

Battery performance may change over time as part of normal vehicle use.

Both standard charging and fast charging can be used to charge your Kia EV, but they are designed for different charging needs.

Standard charging

- Commonly used at home or during extended parking periods

- Charges the vehicle more gradually over a longer period

- Well suited for overnight or day-to-day charging

Fast charging

- Designed to charge the vehicle more quickly

- Commonly available at public charging stations

- Useful during longer journeys or when charging time is limited

Charging speed may vary depending on factors such as battery's stage of charge, charger output, battery temperature, and vehicle specifications.

Charging speed may vary depending on factors such as battery level, charger output, battery temperature, and vehicle specifications.

Owning a vehicle is just the beginning of the ownership experience. Kia supports drivers with services, resources, and connected experiences designed to make vehicle ownership easier and more rewarding.

As a Kia owner, you can access:

- Digital resources such as Owner's Manuals and How-to Videos

- Service and maintenance support through Kia authorised dealers and ownership services

- Connected services, software updates, and other features designed to enhance convenience, where available

From everyday driving to long-term vehicle care, Kia ownership is designed to help you stay informed, supported, and connected throughout your ownership experience.

Opposites United is Kia's overarching design philosophy, built around creative pairings and a creative culture that is reflected in everything we do.

How Opposites United shapes Kia design:

• We bring unexpected pairings together to inspire creativity and create distinctive yet harmonious designs.

• Across Kia's lineup, this creative approach is visible in bold exterior surfaces, geometric lighting signatures, and human-centered interiors.

• Opposites United guides the design of Kia's EVs, SUVs, and sedans to share a recognizable design language, while retaining the individual identity and personality of each segment.

• The philosophy supports Kia's contemporary global identity and connects design to Kia's wider brand direction, expressed in the 'Movement that inspires' slogan.

Kia's design philosophy shapes its vehicles by bringing creative contrasts, technology, and human-centered usability together in cohesive, innovative solutions.

 How the philosophy influences vehicle design:

• The brand's design language emphasises bold surfaces, distinctive lighting signatures, human-centered interior spaces with clear, functional layouts.

• Kia uses design to express both emotional appeal and everyday usefulness through the simultaneous development of exterior styling and cabin ergonomics.

• This approach can be seen in the way Kia vehicles integrate digital displays, driver-focused controls, storage solutions, and efficient space planning.

• Electrification creates opportunities for design, because dedicated EV platforms allow different cabin proportions and interior flexibility.

• Kia's design direction supports a more recognisable and technology-oriented brand identity.

''Movement that inspires' is Kia's brand slogan. It expresses the idea that movement can inspire new experiences, emotions, and ideas for the people on the move.

What the slogan means:

• For Kia, movement is more than travelling from one place to another. It also includes the experiences, emotions, and fresh ideas that emerge through encounters with people, places, and new perspectives along the way.

• By enabling movement, Kia creates space for inspiration and more time to focus on what matters most.

• Seen this way, mobility is not only about transportation, but about the possibilities that movement can open up in daily life.

• This customer-centered idea connects to Kia's broader direction as a Sustainable Mobility Solutions Provider — always looking for better ways to help people move forward.

Kia has grown from a vehicle brand into a broader mobility brand by expanding its focus from building cars to helping people move forward in better ways.

Why Kia focuses on mobility:

• Kia's vision is to become a Sustainable Mobility Solutions Provider — a brand that always looks for better ways to help customers move forward and enrich their daily lives.

• This means looking beyond the vehicle itself to the wider experience of movement: how people travel, how they spend their time, and how they connect with the world around them.

• Kia aims to deliver this in a way that is progressive, bold, simple, and responsible — the core attributes that guide how the brand serves its customers and communities.

• By focusing on mobility rather than vehicles alone, Kia can better support the changing needs and lifestyles of the people who use its products and services.

You may take your Kia to any Authorised Kia Dealer for warranty and service. 

For a full listing of Authorised Kia Dealers,  visit our Kia Dealers section on our website - www.kia.com.au - or call Kia Customer Service on 131 KIA (13 15 42).

In the unlikely event you should suffer a breakdown as a result of a defect which is covered by the Kia New Vehicle Warranty and the vehicle cannot be driven (or cannot be driven safely) you should contact the nearest Authorised Kia Dealer to arrange for transportation of your vehicle.

For vehicles eligible for Kia Roadside Assist call 131 KIA (13 15 42) for assistance.

12V Auxiliary Battery : The original engine electrical system battery is fully covered for the first 2 years of the Kia New Vehicle Warranty period regardless of kilometres. 

High Voltage (HV) Battery: The original HV Lithium-Ion Polymer Battery (“EV Battery”) is covered under a capacity warranty against battery capacity dropping below 70% of its original capacity for the following periods, whichever occurs first: 

• For pre-model year 2027 vehicles, 7 years or 150,000 km (whichever occurs first).   
• For model year 2027 and later vehicles, 8 years or 160,000 km (whichever occurs first).  
• For EV4 vehicles (any model year), 8 years or 160,000 km (whichever occurs first).  

This warranty covers repairs needed to return battery capacity to a minimum 70% of the original battery capacity. Any repair or replacement made under this Lithium-Ion Polymer Battery Capacity Coverage may not return your Lithium-Ion Battery to an “as new” condition with the original 100% battery capacity. However, it will provide the vehicle with an EV Battery capacity of at least 70% of the original battery capacity.

Please refer to our warranty terms & conditions.

View Warranty information: Link

Costs associated with scheduled maintenance as detailed in the Owner's Manual.

Damages due to factors beyond the manufacturer's control:

Misuse of the Kia vehicle, such as driving over curbs, overloading, racing etc.

Accidents, such as collision, fire, theft, etc.

Alteration, modification, tampering etc.

Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, and acts of God.

Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.

Any damage due to lack of maintenance, or the use of the wrong fuel, oil or lubricants, such as:

Lack of proper maintenance as described in your Owner's Manual.

Improper maintenance or the use of other than the specified oil or lubricants as recommended in your Owner’s Manual.

Use of other than the specified fuel, improper fuel quality or fuel contamination.

Normal deterioration

Normal wear, tear or deterioration such as discolouration, fading, deformation, etc.

Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle. Wear and tear due to normal operation, including but not limited to brake and clutch components, tyres, suspension, engine and transmission components.

Any damage caused when a non-genuine Kia part or accessory has been used.

Any defects caused by repairs or replacement by other than an Authorised Kia Dealer.

Any damage considered to be part of normal maintenance, such as cleaning and polishing.

Replenishment or replacement of oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets and so on, as a result of normal wear and tear.

Maintenance services described as 'Scheduled Maintenance Service', 'Owner Maintenance Service' or 'Appearance Care' in your Owner's Manual.

Adjustments, such as brake and clutch adjustment, adjustment of head lamps, wheel alignment, wheel balancing, engine adjustment, etc.

Any economic loss. This includes, without limitation, payment for loss of use of the Kia Vehicle, lodging, car rentals, travel costs, loss of pay and other expenses or damages.

Vehicles with altered odometer reading. Any repair of a Kia vehicle on which the odometer has been altered or on which the actual distance travelled cannot be readily determined may have the warranty declined.

The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose.

Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia or KAU, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.

Tow bars are available for many Kia Vehicles. Kia approved genuine tow bars are tested beyond the statutory requirements to ensure they provide trouble free operation. 

When using your Kia Vehicle for towing you must ensure -

The vehicle is properly serviced and maintained and is properly equipped for towing;

You comply in all respects with Kia's recommendations with respect to towing equipment, maximum loads and the correct use of the vehicle when towing;

You comply in all respects with the manufacturer’s recommendations when using towing hitches and similar towing related equipment.

Your Kia Vehicle’s actual towing capability depends upon a number of factors. This includes: 

State regulations governing the amount which may be towed;

Where the towing is to be performed;

The vehicle’s specifications (including engine capacity and transmission type); and

The load carrying capacity of the towing implement (towbar, tongue and related equipment).

Kia Parts and Accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. 

If Accessories are installed by an Authorised Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 Year, whichever is the greater.

In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only.

Kia replacement parts and accessories that are not installed by an Authorised Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 kilometres, whichever occurs first. 

The use of LPG on an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues. 

Kia does not manufacture LPG compatible engines for vehicles imported to Australia. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. 

Refer to Page 57 - ‘Will my warranty be affected if I have the vehicle modified?’

Kia approves the use of petrol with an Ethanol content of up to 10% (E10).  The Kia New Vehicle Warranty will not cover failures or faults due to operation on fuels with an Ethanol content greater than 10% or from the use of fuels which do not meet the required standards.

Kia recommends that you discontinue using petrol blended with Ethanol if any kind of drivability problem occurs

On Common Rail Direction Injection (CRDi) engines, fuel quality is of the utmost importance. In Australia, Fuel Quality and Standards are set  down in the Fuel Quality Standards Act 2000. 

All Kia diesel vehicles must use fuel conforming to the European Standard EN590 (or comparable equivalent). For CRDi vehicles, Bio-diesel fuel may be used up to a 5% limit (B5), providing the bio-diesel component meets the EN14214 standard (or equivalent) AND the blended diesel/bio-diesel fuel meets the EN590 standard. Use of fuels which do not meet these standards (EN590, EN14214 or their equivalents) may cause driveability issues, and may lead to increased wear and/or damage to fuel system and engine components.

Kia warranty will not cover failures or faults due to vehicle operation on fuels with a bio-diesel content greater than 5% (B5) or from the use of fuels which do not meet the required standards.

Should you have any questions regarding fuel consumption on the various Kia Vehicles, we suggest you visit the Australian Government Green Vehicle Guide website at www.greenvehicleguide.gov.au.

While the Guide provides reliable fuel consumption figures for comparing different vehicles that have used the same test method, you may experience different results depending on driving conditions, driver behaviour and the condition of your vehicle. No test can simulate all possible combinations of traffic conditions, climate, driver behaviour and vehicle maintenance.

You may not have much control over some factors such as traffic conditions, but you do have control over others such as, how and when you drive, and how well your car is maintained.

Factors Affecting Fuel Consumption

High speeds  - Driving fast will result in high fuel consumption. 

Aerodynamic drag  - Parts on the exterior of a vehicle such as roof racks and spoilers, or having the window open, increases air resistance and fuel consumption.

Air Conditioning  - Air conditioners use extra fuel when operating. 

Vehicle Load  - The more a vehicle carries, the more fuel it uses. This includes carrying passengers, carrying loads in the vehicle and towing.

Repeated Short Distance Driving.

Frequently Driving in Stop and Go Conditions.

Wear and tear is defined as the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and the operating conditions. 

Examples of wear and tear items include but are not limited to brakes and related components, clutches and related components, sparkplugs, air filters, fuel filters, tyres, suspension, as well as engine and transmission components.

Wear and tear is not covered by warranty.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest authorised Kia dealer is generally covered under warranty. 

It is recommended that you contact your nearest Authorised Kia Dealer or call Kia Customer Service on 131 KIA (13 15 42) for guidance regarding warranty coverage prior to arranging towing. 

For vehicles eligible for Kia Roadside Assist call 131 KIA (13 15 42) for assistance.

Care should be taken to protect your vehicle from corrosion. You should inspect the body sheet-metal panels of your Kia vehicle frequently, and if you detect any stone chips or scratches in the paint or protective coating, have them repaired immediately. 

If your vehicle is damaged due to an accident or any event that may cause damage to the paint, have your vehicle repaired as soon as possible.

If you drive on salted roads, or if you drive near the ocean, you should flush the under-body of the vehicle at least once a month with clean water. If you carry special cargo such as chemicals, fertilisers, de-icing salt, or other corrosive substance, be sure that such materials are well packaged and sealed.

Kia Drive Wise is Kia's integrated advanced driver assistance system (ADAS) designed to help reduce collision risk.

 Key collision-prevention features include:

 • Forward Collision-Avoidance Assist (FCA), which detects vehicles and pedestrians ahead and may apply emergency braking when needed, and Blind-Spot Collision-Avoidance Assist (BCA), which helps prevent lane-change accidents by monitoring vehicles in adjacent lanes.

 • These systems use a combination of cameras and radar sensors to monitor the surroundings in real time. 

 • Multiple Kia models have earned recognized safety ratings from independent organizations such as IIHS and Euro NCAP.

 • Drive Wise is a support system and does not replace attentive driving.

Highway Driving Assist (HDA) is a driver assistance feature within Kia Drive Wise designed for controlled-access highways.

 How HDA works on the highway:

 • It combines Smart Cruise Control and Lane Follow Assist to help maintain a set speed, keep a safe distance from the vehicle ahead, and center the vehicle within its lane.

 • HDA can use navigation data to adjust speed for corners limits on supported models.

 • The system requires the driver to keep hands on the steering wheel and remain attentive at all times.

 • Kia continues to refine HDA across generations, with advanced versions offering lane-change support on compatible vehicles.

 • HDA is a support function, not an autonomous driving feature.

Kia Smart Cruise Control (SCC) helps maintain a driver-selected speed and a safe following distance from the vehicle ahead.

 How SCC manages speed and distance:

 • The system uses either the front radar, camera sensors or a combination of both, to continuously monitor traffic flow and can automatically adjust acceleration and deceleration within its operating range.

 • SCC with Stop & Go can bring the Kia to a complete stop in slowing traffic and resume driving when conditions allow, depending on the trim.

 • Drivers can choose from multiple following-distance settings, and models equipped with navigation-based SCC integrates with Highway Driving Assist for a more integrated driver assistance experience.

 • SCC is not a substitute for attentive driving, especially in heavy congestion, sharp curves, or poor weather.

Kia's Blind-Spot Collision-Avoidance Assist (BCA) helps reduce the risk of lane-change collisions by monitoring areas that are difficult for the driver to see.

 How BCA supports lane changes:

 • Using radar sensors, the system can detect vehicles approaching from the rear or traveling in adjacent lanes.

 • If the driver signals or begins moving toward a lane where a vehicle is detected, BCA may provide visual, audible, or steering-related assistance, depending on the vehicle trim.

 • Kia developed this feature to support safer decision-making during lane changes, merging, and highway driving.

 • BCA is not a substitute for attentive driving; the driver should still check their blind-spots. 

Lane Following Assist (LFA) is a Kia Drive Wise feature that helps keep the vehicle centered within its lane.

 How LFA supports lane centering:

 • Using a forward-facing camera to detect lane markings, LFA provides steering assistance rather than only correcting when the car is about to drift outside of its lane.

 • It can generally operate from very slow speeds to highway speeds and works in tandem with Smart Cruise Control under Highway Driving Assist on supported models.

 • LFA is designed as a supportive system, not a self-driving feature.

 • The driver must keep hands on the wheel and remain aware of surrounding traffic.

 • Kia uses LFA across many current models to help reduce driver fatigue on long drives.

Kia's Forward Collision-Avoidance Assist (FCA) is engineered to detect not only vehicles but also pedestrians and cyclists.

 How FCA helps protect pedestrians and cyclists:

 •Using front camera and/or radar combination, the system identifies vulnerable road users in the vehicle's path, issues an audible and visual warning to the driver and may apply automatic emergency braking when needed. 

 • Advanced versions add junction-turning detection to help recognize oncoming traffic when turning at intersections.

 • These technologies form part of Kia's Drive Wise approach to road safety.

 • Drivers should still remain alert, as system performance can be affected by lighting and weather.+A7:D7

Kia Rear Cross-Traffic Collision-Avoidance Assist (RCCA) helps detect vehicles approaching from the side when reversing out of a parking space or driveway.

 How RCCA works when reversing:

 • The system uses rear-side radar sensors to monitor cross traffic behind the vehicle.

 • If a vehicle is detected approaching from the left or right, it can provide a warning and may apply braking assistance to help reduce the risk of a collision, depending on system capability.

 • Kia designed this feature for situations where rear visibility may be limited by parked cars, walls, or surrounding objects.

 • Drivers should still reverse slowly, check mirrors, and look around directly, because the system may not detect all moving objects.

Kia Surround View Monitor (SVM) is a multi-camera system available on many Kia models.

 How SVM supports parking visibility:

 • Using wide-angle cameras positioned around the vehicle, it creates a combined overhead-style, 360-degree view on the infotainment display.

 • Drivers can also choose from pre-selected camera angles to better check clearance around obstacles.

 • SVM is especially useful in tight parking spaces, narrow alleys, and low-speed maneuvering.

 • The system can pair with Parking Collision-Avoidance Assist on supported trims, applying braking if a pedestrian or moving object is detected during reversing.

 • Camera images may have blind spots or distortion, so drivers should also use mirrors and direct observation before moving.

Kia Safe Exit Assist (SEA) helps warn passengers when a vehicle or cyclist is approaching from behind before they open a door.

 How SEA protects exiting passengers:

 • The system typically uses rear-side radar sensors to monitor traffic near the Kia after it has stopped.

 • If a potential risk is detected, it can provide a warning and, in some trims, may help prevent the rear door from being opened temporarily.

 • Kia designed this feature to reduce door-opening accidents in urban streets, school zones, and parking areas.

 • It is especially helpful for families and rear-seat passengers.

 • Passengers should still look carefully before opening any door, because the system may not detect every hazard.

Kia Driver Attention Warning (DAW) helps identify signs of reduced driver attention during driving.

 How DAW monitors driver attention:

 • The system may analyze steering patterns, lane behavior, driving time, eye movements and other vehicle signals to estimate whether the driver may be fatigued or distracted.

 • When it detects a potential drop in attention, DAW can recommend taking a break through a visual and audible alert, often shown as a coffee-cup icon in the instrument cluster.

 • Advanced versions also include Leading Vehicle Departure Alert, which notifies the driver if traffic ahead begins moving while the Kia remains stopped.

 • DAW supports safer long-distance driving but should be treated as an assistance feature, not a substitute for proper rest.

Kia equips many of its vehicles with features focused on rear-seat safety.

 Rear passenger safety features may include:

 • Rear Occupant Alert reminds drivers to check the back seat when leaving the vehicle, helping prevent children or pets from being left behind.

 • Safe Exit Assist monitors approaching traffic and may help prevent rear doors from opening if a vehicle or cyclist is detected.

 • These features are part of Kia's broader Drive Wise safety package, with availability varying by model and trim.

Kia ADAS features require attentive human driving because they are support systems, not replacements for the driver.

 Important driver responsibility points include:

 • Technologies such as Forward Collision-Avoidance Assist, Lane Following Assist, Smart Cruise Control, and Blind-Spot Collision-Avoidance Assist depend on cameras, radar, sensors, and software logic.

 • Their performance can be affected by weather, lighting, road markings, object shape, traffic behavior, and sensor blockage.

 • Kia designs these systems to help warn, assist, or intervene in defined situations, but they cannot predict every road event.

 • Drivers must keep control of the vehicle, monitor the surroundings, follow traffic laws, and be ready to brake, steer, or take over immediately.

Kia supports safer travel for families through a combination of vehicle structure, restraint systems, visibility technologies, and ADAS features.

 How Kia supports family safety:

 • Many Kia models have earned high child-occupant protection scores in independent crash tests such as Euro NCAP.

 • Features such as Rear Cross-Traffic Collision-Avoidance Assist (PCA-R) and Surround View Monitor can also support safer parking around pedestrians or children.

 • Users should always follow the owner's manual, use proper child restraints, and confirm the safety equipment included in the selected Kia vehicle.

You can book a Kia service appointment online, in the Kia app, or by phone through an authorized Kia dealer.

How to book:

- Web: Kia.com → Owners → Book a Service

- App: Kia app → Book a Service

- Phone: Contact your preferred authorized Kia dealer

When booking, have your vehicle model and current mileage ready so the dealer can prepare the right service.

Find a Dealer: Link

Book a service: Link

Finding a nearby dealer is quick and easy:

1. Go to the Kia website or app

2. Access Find a Dealer

3. Enter your location

4. Select a nearby dealer

Find a dealer near you: Link

You will receive updates on your service progress directly from your dealer. 

Updates may be sent via WhatsApp, SMS, email, or other messaging services used by your dealership during the service process.  

For more details, please contact your dealer.

Your service history is able to viewed in your service and warranty manual if stamped by teh serving dealer used to date or you may visit the authorised Kia dealer that has conducted your services.

Service records may include:

- Scheduled maintenance visits

- Vehicle inspections

- Parts replacement history

- Other service-related records associated with your vehicle

The recommended engine oil change interval varies depending on your vehicle model, engine type, and driving conditions.

However, you may need more frequent oil changes if you:

- Drive short distances frequently

- Spend a lot of time in heavy traffic

- Drive in extremely hot or cold conditions

- Tow or use at constant high speed ( Highways / motorways ) 

Please refer to your owner’s manual for the exact maintenance schedule for your vehicle.

View Owner's Manual: Link

Check your tires at least once a month and before long trips.

Replace them when:

- Tread depth is at the minimum tredth depth indicator on the tyre

- Grip performance decreases (especially on wet roads)

- Uneven wear appears

- You notice any damage to the tyre

Find a dealer for inspection: Link

Check tire replacement details for your Kia: Link

Brake pads typically need replacement when worn to 2 mm remaining material and below.

You should have them checked immediately if you notice:

- Squealing or grinding noise

- Longer stopping distance

- Brake warning light on the vehciles instruments

Book a brake inspection: Link

Check replacement details for your Kia: Link

Yes. Regular servicing helps keep your vehicle running smoothly and may help prevent unexpected breakdowns.

Routine inspections can also identify wear and maintenance needs early, helping to maintain vehicle performance over time.

For model-specific service intervals, refer to your Kia owner's manual.

View Owner's Manual: Link

Coolant helps regulate your engine temperature. You should check it when the vehicle is cold before start up:

- Every few months

- Before long drives

- Whenever you see a temperature warning or the vehicle appears to be hot on the temperature guage

If the coolant level is low or appears dirty, have your vehicle inspected by a Kia authorized dealer.

Book an inspection: Link

Wiper blades should be replaced every 6 to 12 months, prior to winter wet seasons or sooner if:

- Visibility is reduced

- They leave streaks or make noise

Other commonly replaced parts, such as filters and brake components, should be checked and replaced according to your service schedule or whenever performance changes.

Check replacement details for your Kia: Link

You can access your Kia Owner’s Manual through the following touchpoints:

- Direct access via the Digital Owner’s Manual link or via search

- Kia.com (Owner Resources section)

The Kia Digital Owner’s Manual provides easy access to vehicle features, maintenance and tire replacement guidance, and operating instructions tailored to your model.

Select your country, vehicle model, and model year to find the most relevant information.

Access the Digital Owner’s Manual: Link

Kia Connect gives you seamless access to your vehicle's connected services and information through the Kia app.

To get started : 

- Download the Kia Connect app from the Google Playstore and Apply Store.

- Sign in with your Kia account or create one if you're new to Kia Connect.

- Follow the in-app instructions to connect your vehicle.

*Availability of Kia Connect features may vary depending on your vehicle model.

Learn more: Link

If your vehicle supports Remote Start through Kia Connect, you can start your vehicle remotely using the Kia app.

Open the app, select your vehicle, and Start Engine. Certain conditions must be met for remote start to operate, such as the vehicle being securely parked.

*Availability may vary depending on your vehicle model 

You can check your vehicle status through the Kia app.

Depending on your vehicle model and available Kia Connect features, you may be able to view:

- Fuel or battery level

- Vehicle location

- Door lock status

- Climate settings

- Live view around the vehicle

- Maintenance and diagnostic alerts

*Availability may vary depending on your vehicle model 

When a software update is available, you will receive a notification in your vehicle.

Follow the on-screen instructions and keep your vehicle parked during the update process. 

Note: After turning off the vehicle, wait for the software update notification to appear before opening the door. If the door is opened immediately after switched off, the notification may not be displayed. Once the update has been accepted, you may leave the vehicle while the update proceeds, provided all on-screen conditions are met.

You can charge your Kia EV at home or at public charging stations. The charging process is simple and can be monitored through your vehicle or the Kia Connect App.

Charging options

- Home charging is a convenient option for everyday use and is often used for overnight charging.

- Public charging stations can be used when travelling or when additional charging is needed away from home.

While charging

- Connect the charging cable and follow the instructions provided by the charging equipment.

- Monitor charging progress through your vehicle display or the Kia Connect App.

For vehicle-specific charging information, refer to your Kia Owner's Manual.

View Owner's Manual: Link

Charging time varies depending on your vehicle, battery level, charger type, and ambient temperature.

In general:

Standard charging typically takes several hours and is commonly used for overnight charging.

Fast charging can significantly reduce charging time and is often used during longer journeys or when a quicker charge is required.

Refer to your vehicle specifications for charging information specific to your model.

Cold temperatures affect both battery performance and energy consumption.

At low temperatures, the battery’s chemical reactions slow down and internal resistance increases. This reduces the amount of energy that can be effectively used and may limit power output.  

In addition, the vehicle uses more energy to heat the cabin and warm the battery, which further increases energy consumption.

Regenerative braking may also be limited until the battery reaches an optimal operating temperature, reducing energy recovery during driving.

As a result, your vehicle may consume more energy than it would in warmer conditions, leading to reduced driving range.

To help reduce the impact of cold weather:

- Pre-condition your vehicle before driving, preferably while it’s plugged in  

- Keep your vehicle charged according to your normal driving needs  

- Limit unnecessary use of climate controls when possible  

Battery performance is influenced by factors such as driving habits, charging patterns, and environmental conditions.

To help maintain battery performance over time:

- Follow the charging and maintenance recommendations for your vehicle

- Use charging methods that best suit your daily driving needs

- Keep your vehicle software up to date, if applicable

- Refer to your Kia Owner's Manual for vehicle-specific guidance: Link

Battery performance may change over time as part of normal vehicle use.

Both standard charging and fast charging can be used to charge your Kia EV, but they are designed for different charging needs.

Standard charging

- Commonly used at home or during extended parking periods

- Charges the vehicle more gradually over a longer period

- Well suited for overnight or day-to-day charging

Fast charging

- Designed to charge the vehicle more quickly

- Commonly available at public charging stations

- Useful during longer journeys or when charging time is limited

Charging speed may vary depending on factors such as battery's stage of charge, charger output, battery temperature, and vehicle specifications.

Charging speed may vary depending on factors such as battery level, charger output, battery temperature, and vehicle specifications.

Owning a vehicle is just the beginning of the ownership experience. Kia supports drivers with services, resources, and connected experiences designed to make vehicle ownership easier and more rewarding.

As a Kia owner, you can access:

- Digital resources such as Owner's Manuals and How-to Videos

- Service and maintenance support through Kia authorised dealers and ownership services

- Connected services, software updates, and other features designed to enhance convenience, where available

From everyday driving to long-term vehicle care, Kia ownership is designed to help you stay informed, supported, and connected throughout your ownership experience.

Opposites United is Kia's overarching design philosophy, built around creative pairings and a creative culture that is reflected in everything we do.

How Opposites United shapes Kia design:

• We bring unexpected pairings together to inspire creativity and create distinctive yet harmonious designs.

• Across Kia's lineup, this creative approach is visible in bold exterior surfaces, geometric lighting signatures, and human-centered interiors.

• Opposites United guides the design of Kia's EVs, SUVs, and sedans to share a recognizable design language, while retaining the individual identity and personality of each segment.

• The philosophy supports Kia's contemporary global identity and connects design to Kia's wider brand direction, expressed in the 'Movement that inspires' slogan.

Kia's design philosophy shapes its vehicles by bringing creative contrasts, technology, and human-centered usability together in cohesive, innovative solutions.

 How the philosophy influences vehicle design:

• The brand's design language emphasises bold surfaces, distinctive lighting signatures, human-centered interior spaces with clear, functional layouts.

• Kia uses design to express both emotional appeal and everyday usefulness through the simultaneous development of exterior styling and cabin ergonomics.

• This approach can be seen in the way Kia vehicles integrate digital displays, driver-focused controls, storage solutions, and efficient space planning.

• Electrification creates opportunities for design, because dedicated EV platforms allow different cabin proportions and interior flexibility.

• Kia's design direction supports a more recognisable and technology-oriented brand identity.

''Movement that inspires' is Kia's brand slogan. It expresses the idea that movement can inspire new experiences, emotions, and ideas for the people on the move.

What the slogan means:

• For Kia, movement is more than travelling from one place to another. It also includes the experiences, emotions, and fresh ideas that emerge through encounters with people, places, and new perspectives along the way.

• By enabling movement, Kia creates space for inspiration and more time to focus on what matters most.

• Seen this way, mobility is not only about transportation, but about the possibilities that movement can open up in daily life.

• This customer-centered idea connects to Kia's broader direction as a Sustainable Mobility Solutions Provider — always looking for better ways to help people move forward.

Kia has grown from a vehicle brand into a broader mobility brand by expanding its focus from building cars to helping people move forward in better ways.

Why Kia focuses on mobility:

• Kia's vision is to become a Sustainable Mobility Solutions Provider — a brand that always looks for better ways to help customers move forward and enrich their daily lives.

• This means looking beyond the vehicle itself to the wider experience of movement: how people travel, how they spend their time, and how they connect with the world around them.

• Kia aims to deliver this in a way that is progressive, bold, simple, and responsible — the core attributes that guide how the brand serves its customers and communities.

• By focusing on mobility rather than vehicles alone, Kia can better support the changing needs and lifestyles of the people who use its products and services.

You may take your Kia to any Authorised Kia Dealer for warranty and service. 

For a full listing of Authorised Kia Dealers,  visit our Kia Dealers section on our website - www.kia.com.au - or call Kia Customer Service on 131 KIA (13 15 42).

In the unlikely event you should suffer a breakdown as a result of a defect which is covered by the Kia New Vehicle Warranty and the vehicle cannot be driven (or cannot be driven safely) you should contact the nearest Authorised Kia Dealer to arrange for transportation of your vehicle.

For vehicles eligible for Kia Roadside Assist call 131 KIA (13 15 42) for assistance.

12V Auxiliary Battery : The original engine electrical system battery is fully covered for the first 2 years of the Kia New Vehicle Warranty period regardless of kilometres. 

High Voltage (HV) Battery: The original HV Lithium-Ion Polymer Battery (“EV Battery”) is covered under a capacity warranty against battery capacity dropping below 70% of its original capacity for the following periods, whichever occurs first: 

• For pre-model year 2027 vehicles, 7 years or 150,000 km (whichever occurs first).   
• For model year 2027 and later vehicles, 8 years or 160,000 km (whichever occurs first).  
• For EV4 vehicles (any model year), 8 years or 160,000 km (whichever occurs first).  

This warranty covers repairs needed to return battery capacity to a minimum 70% of the original battery capacity. Any repair or replacement made under this Lithium-Ion Polymer Battery Capacity Coverage may not return your Lithium-Ion Battery to an “as new” condition with the original 100% battery capacity. However, it will provide the vehicle with an EV Battery capacity of at least 70% of the original battery capacity.

Please refer to our warranty terms & conditions.

View Warranty information: Link

Costs associated with scheduled maintenance as detailed in the Owner's Manual.

Damages due to factors beyond the manufacturer's control:

Misuse of the Kia vehicle, such as driving over curbs, overloading, racing etc.

Accidents, such as collision, fire, theft, etc.

Alteration, modification, tampering etc.

Damage or surface corrosion from the environment such as acid rain, airborne fallout (chemicals, tree sap, etc.), salt, road hazards, hail, wind storm, lightning, and acts of God.

Cosmetic conditions or surface corrosion from stone chips or scratches in the paint.

Any damage due to lack of maintenance, or the use of the wrong fuel, oil or lubricants, such as:

Lack of proper maintenance as described in your Owner's Manual.

Improper maintenance or the use of other than the specified oil or lubricants as recommended in your Owner’s Manual.

Use of other than the specified fuel, improper fuel quality or fuel contamination.

Normal deterioration

Normal wear, tear or deterioration such as discolouration, fading, deformation, etc.

Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of a Kia Vehicle. Wear and tear due to normal operation, including but not limited to brake and clutch components, tyres, suspension, engine and transmission components.

Any damage caused when a non-genuine Kia part or accessory has been used.

Any defects caused by repairs or replacement by other than an Authorised Kia Dealer.

Any damage considered to be part of normal maintenance, such as cleaning and polishing.

Replenishment or replacement of oil, fluids, coolant, wiper blades, fan belts, filters, brake and clutch linings, spark plugs, light globes, gaskets and so on, as a result of normal wear and tear.

Maintenance services described as 'Scheduled Maintenance Service', 'Owner Maintenance Service' or 'Appearance Care' in your Owner's Manual.

Adjustments, such as brake and clutch adjustment, adjustment of head lamps, wheel alignment, wheel balancing, engine adjustment, etc.

Any economic loss. This includes, without limitation, payment for loss of use of the Kia Vehicle, lodging, car rentals, travel costs, loss of pay and other expenses or damages.

Vehicles with altered odometer reading. Any repair of a Kia vehicle on which the odometer has been altered or on which the actual distance travelled cannot be readily determined may have the warranty declined.

The Kia New Vehicle Warranty will continue to apply to vehicles that may have been modified. However, Kia does not warrant the workmanship of, nor any part, component, assembly, equipment or accessory that has not been supplied by and approved by Kia for the specified purpose.

Should any defect be caused by or be attributable to any modification not carried out at the direction of Kia or KAU, the Kia New Vehicle Warranty will not cover any part, component, assembly, equipment or accessory used in the modification, nor any part, component, assembly, equipment or accessory that has been damaged due to a failure which is attributable to the modification.

Tow bars are available for many Kia Vehicles. Kia approved genuine tow bars are tested beyond the statutory requirements to ensure they provide trouble free operation. 

When using your Kia Vehicle for towing you must ensure -

The vehicle is properly serviced and maintained and is properly equipped for towing;

You comply in all respects with Kia's recommendations with respect to towing equipment, maximum loads and the correct use of the vehicle when towing;

You comply in all respects with the manufacturer’s recommendations when using towing hitches and similar towing related equipment.

Your Kia Vehicle’s actual towing capability depends upon a number of factors. This includes: 

State regulations governing the amount which may be towed;

Where the towing is to be performed;

The vehicle’s specifications (including engine capacity and transmission type); and

The load carrying capacity of the towing implement (towbar, tongue and related equipment).

Kia Parts and Accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. 

If Accessories are installed by an Authorised Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 Year, whichever is the greater.

In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only.

Kia replacement parts and accessories that are not installed by an Authorised Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 kilometres, whichever occurs first. 

The use of LPG on an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues. 

Kia does not manufacture LPG compatible engines for vehicles imported to Australia. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. 

Refer to Page 57 - ‘Will my warranty be affected if I have the vehicle modified?’

Kia approves the use of petrol with an Ethanol content of up to 10% (E10).  The Kia New Vehicle Warranty will not cover failures or faults due to operation on fuels with an Ethanol content greater than 10% or from the use of fuels which do not meet the required standards.

Kia recommends that you discontinue using petrol blended with Ethanol if any kind of drivability problem occurs

On Common Rail Direction Injection (CRDi) engines, fuel quality is of the utmost importance. In Australia, Fuel Quality and Standards are set  down in the Fuel Quality Standards Act 2000. 

All Kia diesel vehicles must use fuel conforming to the European Standard EN590 (or comparable equivalent). For CRDi vehicles, Bio-diesel fuel may be used up to a 5% limit (B5), providing the bio-diesel component meets the EN14214 standard (or equivalent) AND the blended diesel/bio-diesel fuel meets the EN590 standard. Use of fuels which do not meet these standards (EN590, EN14214 or their equivalents) may cause driveability issues, and may lead to increased wear and/or damage to fuel system and engine components.

Kia warranty will not cover failures or faults due to vehicle operation on fuels with a bio-diesel content greater than 5% (B5) or from the use of fuels which do not meet the required standards.

Should you have any questions regarding fuel consumption on the various Kia Vehicles, we suggest you visit the Australian Government Green Vehicle Guide website at www.greenvehicleguide.gov.au.

While the Guide provides reliable fuel consumption figures for comparing different vehicles that have used the same test method, you may experience different results depending on driving conditions, driver behaviour and the condition of your vehicle. No test can simulate all possible combinations of traffic conditions, climate, driver behaviour and vehicle maintenance.

You may not have much control over some factors such as traffic conditions, but you do have control over others such as, how and when you drive, and how well your car is maintained.

Factors Affecting Fuel Consumption

High speeds  - Driving fast will result in high fuel consumption. 

Aerodynamic drag  - Parts on the exterior of a vehicle such as roof racks and spoilers, or having the window open, increases air resistance and fuel consumption.

Air Conditioning  - Air conditioners use extra fuel when operating. 

Vehicle Load  - The more a vehicle carries, the more fuel it uses. This includes carrying passengers, carrying loads in the vehicle and towing.

Repeated Short Distance Driving.

Frequently Driving in Stop and Go Conditions.

Wear and tear is defined as the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and the operating conditions. 

Examples of wear and tear items include but are not limited to brakes and related components, clutches and related components, sparkplugs, air filters, fuel filters, tyres, suspension, as well as engine and transmission components.

Wear and tear is not covered by warranty.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to the nearest authorised Kia dealer is generally covered under warranty. 

It is recommended that you contact your nearest Authorised Kia Dealer or call Kia Customer Service on 131 KIA (13 15 42) for guidance regarding warranty coverage prior to arranging towing. 

For vehicles eligible for Kia Roadside Assist call 131 KIA (13 15 42) for assistance.

Care should be taken to protect your vehicle from corrosion. You should inspect the body sheet-metal panels of your Kia vehicle frequently, and if you detect any stone chips or scratches in the paint or protective coating, have them repaired immediately. 

If your vehicle is damaged due to an accident or any event that may cause damage to the paint, have your vehicle repaired as soon as possible.

If you drive on salted roads, or if you drive near the ocean, you should flush the under-body of the vehicle at least once a month with clean water. If you carry special cargo such as chemicals, fertilisers, de-icing salt, or other corrosive substance, be sure that such materials are well packaged and sealed.