Warranty & Recalls

You may take your Kia to any Authorized Kia Dealer for warranty and service. For a full listing of Authorized Kia Dealers, visit our Find a Dealer section or call Kia Customer Service on +297 528 9500.

Damages due to factors beyond the manufacture’s control. Examples of these factors are:

• Misuse of the Kia vehicle such as driving over curbs, overloading the vehicle, racing, off-road driving.(Proper usage is described in your owner’s manual.)

• Accidents, collision, fire, theft, riot. Alterations, modifications, tampering.

• Surface damages due to environmental factors such as acid rain, chemicals spill, tree sap, stone chips, scratches, lightening, floods, acts of god.

• Damages due to lack of maintenance as is described in your owner’s manual, improper maintenance or use of other than the specified lubricants, oils, or fuel as is specified in your owner’s manual.

• Normal wear and tear or deterioration, such as discoloration, fading, deformation. Normal maintenance items.

Kia parts and accessories installed at the time of a retail sale of a new motor vehicle are covered by the Kia New Vehicle Warranty applicable to your vehicle, depending on the vehicle’s use. If accessories are installed by an Authorized Kia Dealer after the retail sale, they will be covered for the remainder of the Kia New Vehicle Warranty period or for 1 year, whichever is the greater. In the case where a replacement part is installed under the Kia New Vehicle Warranty during the vehicle’s warranty period, the part is covered for the remainder of the Kia New Vehicle Warranty period only. Kia replacement parts and accessories that are not installed by an Authorized Kia Dealer are covered by Parts and Accessory Warranty for 1 year or 20,000 km’s, whichever occurs first.

Towing expenses are not covered by the Kia New Vehicle Warranty. If a component covered by the warranty fails due to poor workmanship or materials, resulting in the vehicle being immobile or undriveable, the cost of towing to the nearest Authorized Kia Dealer is generally not included in the warranty coverage. It is advisable to check with Topcar Aruba Customer Service at +297 528 9500 for guidance on towing coverage, as such expenses are typically handled by the driver's insurance. For assistance with Roadside Assist, it is recommended to contact your insurance provider directly.

If a component covered by the Kia New Vehicle Warranty fails as a result of poor workmanship or materials, rendering the vehicle immobile or undriveable, the cost of towing to Topcar Aruba is generally covered under warranty. It is recommended that you contact Topcar Aruba or call on +297 528 9500 for guidance regarding warranty coverage prior to arranging towing.

Kia does not manufacture LPG compatible engines for vehicles imported to Aruba. Therefore, Kia advises that LPG should not be used in its range of petrol vehicles. The use of LPG in an engine not specifically designed for use with this type of fuel may lead to excessive wear, drivability concerns and engine management issues.

If a LPG system is fitted to a Kia engine/vehicle, the Kia New Vehicle Warranty does not apply to the LPG system nor to any conditions/defects that are attributable to the LPG system installation or to operation of the engine using LPG. Refer to the previous question - ‘Will my warranty be affected if I have the vehicle modified?’

The tire manufacturer covers the original tires fitted to the vehicle. Should you have any concerns regarding the tires on your vehicle, contact your Authorized Kia Service Dealer for assistance.

The battery on Kia Vehicles is covered for 2 years (unlimited kilometers) from the warranty start date.

Parts and labour used in carrying out repairs covered by the Kia New Vehicle Warranty and conducted at an Authorized Kia are covered under Kia New Vehicle Warranty.

In the unlikely event you should suffer a breakdown as a result of a defect which is covered by the Kia New Vehicle Warranty and the vehicle cannot be driven (or cannot be driven safely) & if your vehicle is eligible for roadside assistance, you should contact the nearest Authorized Kia Dealer to arrange for transportation of your vehicle.