.form-item.type2 .input-wrap.has-button{padding-right:0 !important}
.p-disclaimer:before{top:-2px !important}
.form-item.type2 #otptimers{right:-14px !important}
.sub-grid:before{display:none !important}
.input-text.input--underline input:-webkit-autofill,.input-text.input--underline input:-webkit-autofill:hover,.input-text.input--underline input:-webkit-autofill:focus,.input-text.input--underline input:-webkit-autofill:active{-webkit-box-shadow:0 0 0 30px white inset !important;-webkit-text-fill-color:#333 !important;transition:background-color 5000s ease-in-out 0}
.sub-grid:before{background-color:white}
.contact-form-wrapper{width:100%;max-width:1120px;margin:24px auto;padding:28px;background:#fff;box-sizing:border-box;border:1px solid #e6e6e6;border-radius:4px;min-width:0;font-family:Arial,Helvetica,sans-serif;position:relative}
.back-arrow-btn{position:absolute;top:16px;left:16px;width:auto;height:36px;background:transparent;border:0;border-radius:0;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#666;transition:all .2s ease;z-index:10;padding:8px 16px;gap:6px;font-size:14px;font-weight:500;box-shadow:none}
.back-arrow-btn:hover{background:transparent;color:#333}
.back-arrow-btn:focus{outline:0}
.back-arrow-btn:active{background:transparent;outline:0}
.back-arrow-btn svg{width:16px;height:16px;flex-shrink:0}
.back-arrow-btn .back-text{white-space:nowrap;font-family:Arial,Helvetica,sans-serif}
.info-message{margin:0 0 24px 0;padding:14px 18px;background:#f0f7ff;border-left:4px solid #05141f;color:#333;font-size:14px;line-height:1.6;border-radius:2px}
.input-text.input--underline,.select.select--underline{display:block;width:100%;position:relative;padding-top:18px;box-sizing:border-box}
.input-text.input--underline .label-text,.select.select--underline .select-label{position:absolute;top:0;left:0;transform:translateY(14px);transition:transform .18s ease,font-size .18s ease,color .18s ease;font-size:13px;color:#666;pointer-events:none}
.input-text.input--underline.has-value .label-text,.input-text.input--underline:focus-within .label-text,.select.select--underline.has-value .select-label,.select.select--underline:focus-within .select-label{transform:translateY(-8px);font-size:11px;color:#05141f}
.input-text.input--underline input,.select.select--underline select{width:100%;height:44px;border:0;border-bottom:1px solid #ddd;padding:10px 0 8px 0;background:transparent;font-size:15px;color:#333;box-sizing:border-box}
.error-message{color:#d32f2f;font-size:13px;display:none;margin-top:6px}
.form-item.has-error .error-message{display:block}
.form-item.has-error input,.form-item.has-error select{border-bottom-color:#d32f2f}
.escalation-form-inline .error-message{color:#d32f2f;font-size:12px;margin-top:5px;display:none}
.escalation-form-inline .form-item.has-error .error-message{display:block}
.escalation-form-inline .form-item.has-error input,.escalation-form-inline .form-item.has-error select{border-bottom-color:#d32f2f}
.escalation-grid{display:grid;grid-template-columns:1fr 1fr;gap:28px;margin-top:48px}
.escalation-card{border:2px solid #111;padding:36px;box-sizing:border-box;display:flex;flex-direction:column;justify-content:center;min-height:220px;background:#fff}
.escalation-card p{margin:0 0 28px 0;color:#333;line-height:1.6;font-size:15px;max-width:600px}
.escalation-cta{margin-top:auto;display:flex;justify-content:center}
#escalate-head{display:flex}
.btn.gst-btn:disabled,.btn.gst-btn[disabled]{background:#999;color:#fff;cursor:not-allowed;opacity:.6;position:relative}
.btn.gst-btn:disabled:hover,.btn.gst-btn[disabled]:hover{background:#999}
#escalate-head-btn-wrapper{position:relative;display:inline-block}
#escalate-head-btn-wrapper.has-tooltip::after{content:attr(data-tooltip);position:absolute;bottom:100%;left:50%;transform:translateX(-50%);margin-bottom:10px;padding:12px 16px;background:#333;color:#fff;font-size:14px;line-height:1.5;white-space:normal;max-width:420px;min-width:300px;border-radius:4px;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .25s ease,visibility .25s ease;z-index:1000;box-shadow:0 2px 10px rgba(0,0,0,0.25);text-align:center;word-wrap:break-word}
#escalate-head-btn-wrapper.has-tooltip::before{content:'';position:absolute;bottom:100%;left:50%;transform:translateX(-50%);margin-bottom:4px;width:0;height:0;border-left:7px solid transparent;border-right:7px solid transparent;border-top:7px solid #333;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .25s ease,visibility .25s ease;z-index:1001}
#escalate-head-btn-wrapper.has-tooltip:hover::after,#escalate-head-btn-wrapper.has-tooltip:hover::before{opacity:1;visibility:visible}
#escalate-head.has-disabled-btn{opacity:.85}
#escalate-head.has-disabled-btn:hover{opacity:1}
.btn.gst-btn{display:inline-flex;align-items:center;justify-content:center;padding:14px 30px;font-size:15px;font-weight:700;background:#111;color:#fff;border:0;cursor:pointer;box-shadow:0 2px 7px #ededed;text-decoration:none;border-radius:0;transition:all .25s;max-width:max-content}
.btn.gst-btn:hover{background:#282828}
.btn.gst-btn:focus{outline:3px solid rgba(5,20,31,0.15);outline-offset:3px}
.btn{padding:12px 32px;border:0;cursor:pointer;font-size:15px;font-weight:500;border-radius:0;transition:all .25s;display:inline-block;user-select:none}
.btn--secondary{background:#d0d0d0;color:#333}
.btn--secondary:hover{background:#b8b8b8;color:white}
.btn--sm{background:#05141f;color:#fff}
.btn--sm:hover{background:#0a1f2e}
.btn[disabled]{opacity:.5;cursor:not-allowed;background:#999;color:#fff}
.escalation-form-inline{display:none;margin-top:24px}
.escalation-form-grid{display:flex;flex-direction:column;gap:24px;margin-top:6px}
.escalation-form-row-1{display:grid;grid-template-columns:1fr 1fr 1fr;gap:24px;align-items:start}
.escalation-form-row-2{display:grid;grid-template-columns:1fr 1fr;gap:24px;align-items:start}
.escalation-form-inline .select.select--underline .select-label{font-size:13px;color:#666;display:block;margin-bottom:8px;position:static;transform:none}
.escalation-form-row-1 .form-item .input-text.input--underline{padding-top:18px}
.escalation-form-row-1 .form-item .input-text.input--underline .label-text{position:absolute;top:0;left:0;transform:translateY(14px);transition:transform .18s ease,font-size .18s ease,color .18s ease;font-size:13px;color:#666;pointer-events:none;margin-bottom:0}
.escalation-form-row-1 .form-item .input-text.input--underline.has-value .label-text,.escalation-form-row-1 .form-item .input-text.input--underline:focus-within .label-text{transform:translateY(-8px);font-size:11px;color:#05141f}
.escalation-form-inline .input-text.input--underline input{width:100%;height:44px;line-height:1.2;border:0;border-bottom:1px solid #ddd;padding:10px 12px 10px 0;font-size:15px;background:transparent;color:#333;box-sizing:border-box}
.escalation-form-inline #escalation-sr-id{margin-top:-3px;padding-top:13px;padding-bottom:5px}
@media(min-width:1024px) and (max-width:1249px){.escalation-form-inline #escalation-sr-id{margin-top:-4px;padding-top:14px;padding-bottom:4px}
}
@media(min-width:1250px) and (max-width:1439px){.escalation-form-inline #escalation-sr-id{margin-top:-6px;padding-top:16px;padding-bottom:2px}
}
@media(min-width:1440px){.escalation-form-inline #escalation-sr-id{margin-top:-14px;padding-top:24px;padding-bottom:0}
}
.escalation-form-inline .select.select--underline{position:relative}
.escalation-form-inline .select.select--underline select{width:100%;height:44px;line-height:1.2;padding:10px 28px 10px 0;border:0;border-bottom:1px solid #ddd;background:transparent;font-size:15px;color:#333;box-sizing:border-box;-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}
.escalation-form-inline .select.select--underline:has(select.selectmenu)::after{display:none}
.escalation-form-inline .select.select--underline .ui-selectmenu-button{padding-top:0;padding-bottom:0;height:44px;box-sizing:border-box;border:0;border-bottom:1px solid #ddd;background:transparent;border-radius:0}
.escalation-form-inline .select.select--underline .ui-selectmenu-button .ui-selectmenu-text{line-height:44px;padding:0;font-size:15px;color:#333}
.escalation-form-inline .select.select--underline .ui-selectmenu-button:focus,.escalation-form-inline .select.select--underline .ui-selectmenu-button.ui-state-focus{outline:0;border-bottom-color:#05141f;box-shadow:0 2px 0 rgba(0,0,0,0.01)}
.escalation-form-inline .input-text.input--underline input:focus,.escalation-form-inline .select.select--underline select:focus{outline:0;border-bottom-color:#05141f;box-shadow:0 2px 0 rgba(0,0,0,0.01)}
.escalation-form-inline .form-item .label-text{font-size:13px;color:#666;display:block;margin-bottom:8px}
.escalation-form-inline textarea#escalation-remarks{height:240px;resize:vertical;padding:12px;border:1px solid #ccc;border-radius:4px;font-size:15px;box-sizing:border-box;width:100%;font-family:Arial,Helvetica,sans-serif}
#escalation-remarks-counter{text-align:right;font-size:12px;color:#666;margin-top:4px;transition:color .2s ease}
.input-wrap.has-button{display:flex;gap:10px;align-items:center;position:relative}
.input-wrap.has-button .input-text{flex:1;min-width:0}
.escalation-form-inline .form-item.type2{padding-bottom:0 !important;position:relative}
.escalation-form-inline .form-item.type2 .error-message{position:absolute;top:100%;left:0;margin-top:5px;width:100%}
.form-item.type2 #otptimers{position:absolute;top:100%;right:0;margin-top:6px;text-align:center;width:auto;min-width:120px}
.escalation-form-inline .input-wrap.has-button .input-text.input--underline{width:100%;display:block}
.escalation-form-inline .input-wrap.has-button .input-text.input--underline input{width:100%;height:44px;line-height:1.2;border:0;border-bottom:1px solid #ddd !important;padding:10px 12px 10px 0;font-size:15px;background:transparent;color:#333;box-sizing:border-box;display:block}
.escalation-form-inline .input-wrap.has-button .input-text.input--underline input:focus{outline:0;border-bottom-color:#05141f !important;box-shadow:0 2px 0 rgba(0,0,0,0.01)}
.message.gray{font-size:13px;color:#666;margin-top:6px;text-align:left;min-height:18px;display:block}
#otptimers{display:none !important;width:100%;margin-top:6px;font-size:13px;color:#666}
#otptimers[aria-hidden="false"],#otptimers[style*="display: block"],#otptimers[style*="display:block"]{display:block !important;visibility:visible !important}
#captchaModal{display:none;position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);background:#fff;padding:20px;border:1px solid #bbb;border-radius:6px;box-shadow:0 4px 20px rgba(0,0,0,0.18);z-index:10001;min-width:300px;text-align:center}
#captchaModal .g-recaptcha{margin:0 auto 15px;display:inline-block}
#captchaModal #btnCloseCaptcha{margin-top:10px;padding:8px 16px;background:#f5f5f5;border:1px solid #bbb;border-radius:2px;cursor:pointer;font-size:14px;color:#333}
#captchaModal #btnCloseCaptcha:hover{background:#e5e5e5}
.escalation-form-inline .action-row{display:flex;gap:16px;justify-content:center;align-items:center;margin-top:32px}
.escalation-form-inline .action-row .btn{max-width:max-content;width:auto}
@media(max-width:1024px){.escalation-form-row-1,.escalation-form-row-2{grid-template-columns:1fr}
.escalation-form-inline .action-row{flex-direction:column;width:100%;align-items:center}
.escalation-form-inline .action-row .btn{width:auto;max-width:max-content;display:block}
}
@media(max-width:860px){.escalation-grid{grid-template-columns:1fr;gap:20px}
.escalation-card{padding:28px;min-height:200px}
.escalation-form-inline textarea#escalation-remarks{height:260px}
.back-arrow-btn{top:12px;left:12px;height:32px;padding:6px 12px;font-size:13px}
.back-arrow-btn svg{width:14px;height:14px}
}
.success-popup-overlay{display:none;visibility:hidden;position:fixed;top:0;left:0;width:100%;height:100%;background:rgba(0,0,0,0.5);z-index:10000;align-items:center;justify-content:center;opacity:0;transition:opacity .2s ease}
.success-popup-overlay.show{display:flex;visibility:visible;opacity:1}
.success-popup-box{width:90%;max-width:600px;margin:0 auto;padding:50px 40px;background:#fff;border:1px solid #999;border-radius:4px;box-sizing:border-box;text-align:center;position:relative;display:none}
.success-popup-overlay.show .success-popup-box{display:block}
.success-popup-box h1{margin:0 0 24px 0;padding:0;font-size:28px;font-weight:bold;color:#333;font-family:Arial,Helvetica,sans-serif;text-align:center}
.success-popup-box p{margin:0;padding:0;font-size:21px;line-height:1.6;color:black;font-family:Kia-sig;font-weight:600;text-align:center}
.success-popup-box p:not(:last-child){margin-bottom:12px}
.success-popup-box .btn-ok{margin-top:32px;padding:12px 48px;background:#111;color:#fff;border:0;font-size:16px;font-weight:600;cursor:pointer;border-radius:0;transition:background .2s;width:60px;height:30px}
.success-popup-box .btn-ok:hover{background:#282828}
.success-popup-box .btn-ok:focus{outline:3px solid rgba(5,20,31,0.15);outline-offset:3px}
@media only screen and (max-width:767px){.form-item.type2 #otptimers{right:-20px !important}
.btn+.btn{margin-left:0 !important}
.form-item.type2 .input-wrap.has-button .btn{max-width:max-content;top:17px}
.success-popup-overlay,.head-office-popup-overlay{padding:20px;align-items:center;justify-content:center;display:flex !important;box-sizing:border-box}
.success-popup-box,.head-office-popup-box{padding:40px 24px;width:100%;max-width:100%;margin:0;border-radius:4px;box-sizing:border-box;flex-shrink:0}
.success-popup-box h1,.head-office-popup-box h1{font-size:24px;margin-bottom:20px}
.success-popup-box p{font-size:15px;line-height:1.5}
.success-popup-box .btn-ok,.head-office-popup-box .btn-ok{width:auto;padding:12px 48px;display:inline-block}
}
.sr-error-popup-overlay{display:none;visibility:hidden;position:fixed;inset:0;background:rgba(0,0,0,0.5);z-index:10010;align-items:center;justify-content:center;opacity:0;transition:opacity .25s ease}
.sr-error-popup-overlay.show{display:flex;visibility:visible;opacity:1}
.sr-error-popup-box{width:90%;max-width:420px;background:#fff;border-radius:4px;border:1px solid #dcdcdc;padding:36px 24px 32px;box-sizing:border-box;position:relative;text-align:center;box-shadow:0 6px 24px rgba(0,0,0,0.18)}
.sr-error-popup-close{position:absolute;top:12px;right:12px;width:28px;height:28px;background:transparent;border:0;font-size:18px;font-weight:700;color:#111;cursor:pointer;line-height:1}
.sr-error-popup-message{font-size:16px;font-weight:600;color:#111;line-height:1.6;margin:10px auto 28px;text-align:center}
.sr-error-popup-btn{padding:12px 40px;background:#05141f;color:#fff;border:0;font-size:15px;font-weight:600;cursor:pointer;transition:background .25s ease;border-radius:2px}
.sr-error-popup-btn:hover{background:#0a1f2e}
.otp-error-popup-overlay{display:none;visibility:hidden;position:fixed;inset:0;background:rgba(0,0,0,0.5);z-index:10010;align-items:center;justify-content:center;opacity:0;transition:opacity .25s ease}
.otp-error-popup-overlay.show{display:flex;visibility:visible;opacity:1}
.otp-error-popup-box{width:90%;max-width:420px;background:#fff;border-radius:4px;border:1px solid #dcdcdc;padding:36px 24px 32px;box-sizing:border-box;position:relative;text-align:center;box-shadow:0 6px 24px rgba(0,0,0,0.18)}
.otp-error-popup-close{position:absolute;top:12px;right:12px;width:28px;height:28px;background:transparent;border:0;font-size:18px;font-weight:700;color:#111;cursor:pointer;line-height:1}
.otp-error-popup-message{font-size:16px;font-weight:600;color:#111;line-height:1.6;margin:10px auto 28px;text-align:center}
.otp-error-popup-btn{padding:12px 40px;background:#05141f;color:#fff;border:0;font-size:15px;font-weight:600;cursor:pointer;transition:background .25s ease;border-radius:2px}
.otp-error-popup-btn:hover{background:#0a1f2e}