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SERVICE

Kia driving on a road, showing CRDI 16V engine inside

We built your Kia, so we’re best placed to keep it running to the highest standard. Our dealers will carry out the necessary service and maintenance for your Kia using only Genuine Kia parts and our trained technicians. This could boost the resale value of your car by having a full Kia service history.

SERVICE PROMISE

1. Appointments

Your appointment suits your schedule.

2. Customer greeting

A friendly welcome when entering our service area.

3. Diagnosis

We listen to what you have to say and take the time to discuss the repair options.

4. Repair orders

Before starting any service work on your Kia, we’ll review the repair details with you and ask for a signature to make sure you’re happy.

5. Pricing

Our pricing policy is transparent.

6. Performing service work

Your service will be performed on time and with accuracy.

7. Monitoring

We’ll keep you informed regarding repair progress and any changes in timing.

8. Final inspection

After servicing, the repair is crosschecked and quality controlled to ensure that all work has been completed.

9. Vehicle collection

When you arrive to pick up your Kia, we’ll explain the repair details and answer any questions you may have.

10. Follow-up

Don’t be surprised if you receive a call from us a few days after picking up your vehicle. Your feedback contributes to our commitment to continuous service improvement.

SERVICE INTERVALS

You can find your service intervals in your Warranty Information and Service Record booklet provided with your Kia or you can also download the Kia service Intervals PDF.

Kia Care-3 Package

Starting at just £299, Care-3 and Care-3 Plus offer a highly competitive, fixed price package on each car’s first three or five services – you can even top-up Care-3 to extend your car’s coverage from 3 to 5 services. You can relax with the knowledge that the first few years of servicing are taken care of and secured at an extremely competitive cost. Customers with Kia Care-3 can also add an MOT for just £30.