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OUR SERVICES

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Overview


At Cycle & Carriage, we take pride in the competence of our after-sales staff, who are well-trained and fully qualified to look after your Kia vehicle. Our team is always kept up-to-date with the latest developments in the automotive industry, thanks to a rigorous ongoing training programme conducted by our in-house trainers, as well as trainers from the Manufacturer.

With more than a century-long history in the automotive industry in Singapore, you can entrust your vehicle to Cycle & Carriage, knowing that we use the latest proprietary diagnostic system – Kia Diagnostic System – from the Manufacturer. We also use Grade A genuine parts and right specifications of lubricants and consumables, so as to keep your Kia vehicle running at its optimal condition. This is especially important on a hot and humid tropical climate like Singapore.

Comprehensive Services

  • From the exterior to the interior, your vehicle will be well taken care of.

Our comprehensive list of services includes:

  • • Service and maintenance
  • • Replacement of battery, tyres, rims and other minor components
  • • Repairs and replacement of suspension, brakes and steering components
  • • Air con, electrical and audio system repairs
  • • Accident repairs/motor vehicles insurance claims
  • • Full and partial re-spray, grooming and polishing
  • • Restoration/renewal of trims and upholstery
  • • Overhaul of engine, transmission and axles

Express Services (Passenger Car only) (NEW!)

  • Express service is now available at all Kia Service Centres with guaranteed turnaround time, or receive 30% off your final bill*!
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  • 60-minute guaranteed Express Services available:
  • 1. Lubrication (Service A) using Shell Helix Ultra fully synthetic engine oil (at mileage 1,000/10,000/30,000/50,000/70,000/90,000/110,000/ 130,000/150,000/170,000/190,000 km) only
  • 2. Brake Safety Check & Service (service all brakes – remove/clean/grease/adjust and efficiency test) only
  • 3. Brake fluid change only
  • 4. Brake pads change (front or rear) only
  • 5. Pre-LTA inspection (brake efficiency test, side slip, undercarriage and lighting checks) only
  • 6. Battery change only
  • 7. Transmission fluid change only
  • 8. Engine coolant change only

 90-minute guaranteed Express Services available:

  • 1. Maintenance (Service B) using Shell Helix Ultra fully synthetic engine oil (at mileage 20,000/60,000/100,000/140,000/180,000 km) only
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  • Terms & Conditions
  • • Appointments strictly required at www.kia.com.sg/booking
  • • Guarantee applies to individual service jobs only. Re-appointment needed for additional jobs
  • • Punctuality is required
  • • Car wash is NOT included within the Kia Express Service 60-minute or 90-minute turnaround.
        Customers, however, can request for the complimentary car wash service at the point of
        reception. Our reception staff will advise the estimated additional time required for
        this complimentary service.

Drive-In Tyre Shop (NEW!)

  • Cycle & Carriage offers a 5-year tyre warranty* from date of purchase of tyres.
  • Service is hassle-free as no appointment is needed. Enjoy free nitrogen gas conversion, lifetime nitrogen refill and tyre patching with purchase of 4 tyres, as well as a wide range of tyres to suit any kind of budget and needs.
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  • Services available:
  • 1. New tyre sales
  • 2. Nitrogen gas conversion/refill
  • 3. Tyre patching
  • 4. Tyre rotation
  • 5. Tyre safety check & service
  • 6. Tyre valve replacement
  • 7. Wheel balancing
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  • Operating Hours:
  • Monday-Friday: 8.30am-5.30pm
  • Saturday: 8.30am-12.30pm
  • Sunday & Public Holiday: Closed
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  • *Terms and conditions apply. Click here to view the terms and conditions.
Dedicated Service and Specialist Care

Dedicated Service and Specialist Care

 

Professionally-trained Technicians

Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.  

 

Proprietary Diagnostic Tools

Kia Diagnostic System performs a full-service comprehensive check according to the manufacturer’s recommendations. Proper documentations and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.

Fast Lane Services

Fast Lane Services

 

'Fast Lane' is a drive-through check-in service that allows you to check in without having to get out of the vehicle. In fact, this concept is the first to be launched in Singapore. Please click here to make your appointment now.

Night Drop-off Service

Night Drop-off Service

 

Our night drop-off service allows you to send your cars in for servicing and maintenance after normal service hours, even at midnight! All you have to do is to drive to the Service Centre, fill up a simple form and hand it to the security post with the car key. No hassle at all.

Complimentary Shuttle Service


We provide shuttle services on weekdays to the nearest MRT station at all three Service Centres during the morning peak hours when you leave your car with us for servicing.

Shuttle Service Schedule*:
· 8.30am
· 9.00am
· 9.30am
· 10.00am
· 10.30am

Alternatively, we can book a taxi upon your request.

*Exact timings may differ slightly from centre to centre, please check directly with the service centre reception.

table fix area
Complimentary Services
Customer Assistance Centre
24-hour
On-the-Road Assistance
Other Amenities
We provide complimentary car wash and vacuuming for servicing and repairs done.
We also provide free carrier bags for your personal belongings.
As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.
To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicated professionals who are always ready to assist you.
Simply call 6475 9500.
Our Service Centres are designed to provide you with a cosy and relaxing experience.
We have complimentary snacks & refreshments, TV, magazines & newspapers, and an air conditioned lounge that you can enjoy while you wait.

Body & Paint Services

The Cycle & Carriage Body & Paint Centre is a full-fledged workshop that specialises in body and paintwork repairs. It is the appointed authorised workshop for many of our top motor insurers.

Our friendly and professional staff will ensure that your repairs are hassle-free, from collision to completion. Our skilled technicians use a precise combination of their extensive training and experience with the latest technology to repair and restore your vehicle to its immaculate pre-accident condition. They are also trained to ensure that the works are carried out in accordance to the stringent quality standards set by the manufacturers.

We specialise in the following jobs:
• Panel beating/welding
• Body alignment using the latest technology
• Repair/re-spray body paintwork using environmentally friendly paint booth

In addition to the above, we also offer other services to maintain your car inside and out and make it look brand new again:

• Car grooming including Express (wash & wax), Standard (machine polish) and Luxury (machine polish and leather treatment)
• Total car exterior respray
• Spot re-spray
• Rim repair/re-spray
• Paintless dent removal

Click here for more details.

Warranty

Our 5-year Warranty

All Kia vehicles have undergone stringent pre-delivery processes and checks to ensure your vehicle is delivered in pristine condition. From the date of registration, your new vehicle is covered against defects in materials and workmanship for a period of 5 years (unlimited mileage) for passenger cars.

When you bring your vehicle in for servicing, expect impeccable after-sales care from our highly trained technicians and advisors. This uncompromising commitment ensures a lasting relationship unlike any other.

Click here for more details.

Our 10-year Engine Warranty

Starting from 1 June 2014, all Kia passenger cars (except hybrid, electric models and commercial vehicles) will come with a 10-year engine warranty*, subject to a maximum mileage of 200,000 km or 10 years (whichever comes first).

Upon expiry of the vehicle’s factory warranty at the end of the 5th year from the date of registration, Cycle & Carriage will undertake another 5 years of the vehicle’s engine warranty, stretching to a total of 10 years.

Important! For your vehicle to be covered by the 10-year engine warranty, it is important that you always bring your vehicle to Cycle & Carriage Service Centres for servicing at recommended service intervals – every 10,000 km or 6 months (whichever comes first).

*Terms and conditions applies. Click here to view the terms and conditions.