At Cycle & Carriage, we take pride in the competence of our after-sales staff, who are well-trained and fully qualified to look after your Kia vehicle. Our team is always kept up-to-date with the latest developments in the automotive industry, thanks to a rigorous ongoing training programme conducted by our in-house trainers, as well as trainers from the Manufacturer.
With more than a century-long history in the automotive industry in Singapore, you can entrust your vehicle to Cycle & Carriage, knowing that we use the latest proprietary diagnostic system – Kia Diagnostic System – from the Manufacturer. We also use Grade A genuine parts and right specifications of lubricants and consumables, so as to keep your Kia vehicle running at its optimal condition. This is especially important on a hot and humid tropical climate like Singapore.
Our comprehensive list of services includes:
Express Services (Passenger Car only)
90-minute guaranteed Express Services available:
Drive-In Tyre Shop (NEW!)
Dedicated Service and Specialist Care
Cycle & Carriage ensures that our technicians have proper and continuous training, combined with certifications following our principal guidelines. Our technicians recommend only the best solutions for your vehicle.
Recommended Diagnostic Tools
Kia Diagnostic System performs a full-service comprehensive check according to the manufacturer’s recommendations. Proper documentations and software updates are also provided for each vehicle. At Cycle & Carriage, we offer the most up-to-date diagnostic tools or systems for your peace of mind.
Fast Lane Services
'Fast Lane' is a drive-through check-in service that allows you to check in without having to get out of the vehicle. In fact, this concept is the first to be launched in Singapore. Please click here to make your appointment now.
Night Drop-off Service
Our night drop-off service allows you to send your cars in for servicing and maintenance after normal service hours, even at midnight! All you have to do is to drive to the Service Centre, fill up a simple form and hand it to the security post with the car key. No hassle at all.
Complimentary Shuttle Service
We provide shuttle services on weekdays to the nearest MRT station at all three Service Centres during the morning peak hours when you leave your car with us for servicing.
Shuttle Service Schedule*:
Alternatively, we can book a taxi upon your request.
*Exact timings may differ slightly from centre to centre, please check directly with the service centre reception.
|Customer Assistance Centre|
|We provide complimentary car wash and vacuuming for servicing and repairs done.
We also provide free carrier bags for your personal belongings.
|As your trusted partner, your well-being as well as your vehicle’s are important to us. If you have any enquiries or need any assistance, please contact our Customer Assistance Centre at CustomerAssistanceCentre@cyclecarriage.com.sg or 6471 9111.|
|To ensure your needs are addressed immediately, each Service Centre has a 24-hour emergency hotline and an Accident Reporting Centre with dedicated professionals who are always ready to assist you.
Simply call 6475 9500.
|Our Service Centres are designed to provide you with a cosy and relaxing experience.
We have complimentary snacks & refreshments, TV, magazines & newspapers, and an air conditioned lounge that you can enjoy while you wait.
Body & Paint Services
The Cycle & Carriage Body & Paint Centre is a full-fledged workshop that specialises in body and paintwork repairs. It is the appointed authorised workshop for many of our top motor insurers.
Our friendly and professional staff will ensure that your repairs are hassle-free, from collision to completion. Our skilled technicians use a precise combination of their extensive training and experience with the latest technology to repair and restore your vehicle to its immaculate pre-accident condition. They are also trained to ensure that the works are carried out in accordance to the stringent quality standards set by the manufacturers.
We specialise in the following jobs:
• Panel beating/welding
• Body alignment using the latest technology
• Repair/re-spray body paintwork using environmentally friendly paint booth
In addition to the above, we also offer other services to maintain your car inside and out and make it look brand new again:
• Car grooming including Express (wash & wax), Standard (machine polish) and Luxury (machine polish and leather treatment)
• Total car exterior respray
• Spot re-spray
• Rim repair/re-spray
• Paintless dent removal
Click here for more details.
Our 5-year Warranty
All Kia vehicles have undergone stringent pre-delivery processes and checks to ensure your vehicle is delivered in pristine condition. From the date of registration, your new vehicle is covered against defects in materials and workmanship for a period of 5 years (unlimited mileage) for passenger cars.
When you bring your vehicle in for servicing, expect impeccable after-sales care from our highly trained technicians and advisors. This uncompromising commitment ensures a lasting relationship unlike any other.
Click here for more details.
Our 10-year Engine Warranty
Starting from 1 June 2014, all Kia passenger cars (except electric models and commercial vehicles) will come with a 10-year engine warranty*, subject to a maximum mileage of 200,000 km or 10 years (whichever comes first).
Upon expiry of the vehicle’s factory warranty at the end of the 5th year from the date of registration, Cycle & Carriage will undertake another 5 years of the vehicle’s engine warranty, stretching to a total of 10 years.
Important! To ensure that your vehicle gives you many years of motoring pleasure as well as higher resale potential, you will enjoy a 5-year passenger car warranty, and you are strongly advised to service your car at recommended service intervals at qualified specialist workshops such as Cycle & Carriage Service Centres. On top of that, Cycle & Carriage also offers an unrivalled extended 5-year engine warranty, provided that your car is serviced, maintained and repaired at recommended service intervals at our Service Centres upon expiry of the original 5-year engine warranty provided by the manufacturer.
*Terms and conditions applies. Click here to view the terms and conditions.
Our 10-Year Warranty on Lithium-Ion Polymer Battery for Hybrid vehicles
For the first 5 years, the hybrid car’s lithium-ion polymer battery is covered under the factory’s 5-year unlimited mileage warranty from the date of registration of the car. Under the warranty terms and conditions stated in the Kia manufacturer’s warranty booklet, the battery capacity (detected by the onboard diagnostic system) shall be repaired up to the capacity of factory’s acceptable level. Failing which, it shall be replaced at no cost to you.
Upon expiry of the factory’s first 5-year unlimited mileage warranty, Cycle & Carriage will undertake and extend an additional 5 years (or mileage up to 200,000km) of extended warranty coverage for the lithium-ion polymer hybrid battery. This makes up to a total of 10 years or 200,000km (whichever comes first) from the date of registration date. This 5-year warranty extension is applicable only if Hybrid System is serviced, maintained and repaired by Cycle & Carriage in accordance with the manufacturer’s recommendations upon expiry of the original 5-year warranty provided by the manufacturer. Replacement will be on the condition that the battery is beyond repair, with capacity deteriorating below factory’s recommended level, as detected by the onboard diagnostic system.
Our Warranty for locally-installed accessories
Accessories fitted locally such as audio, in-car camera, reverse sensor and GPS system are covered under warranty for 12 months from the date of registration of the car.