           
| What's involved with financing or leasing a new vehicle? |  |  | "Understanding Vehicle Financing" explains dealership financing and can serve as a guide as you evaluate your own financial situation before you finance a new vehicle. It will also help you understand vehicle leasing. The information is provided by The American Financial Services Association Education Foundation.
| Are Kia vehicles sold nationwide? |  |  | Today, Kia has more than 650 dealerships in 49 states. Since the 1994 introduction, Kia has conducted a methodical market-by-market rollout of dealerships, each chosen for its track record of exceptional customer service.
| Can I purchase a right-hand drive Kia? |  |  |
No. Right-hand-drive Kias are not available in the United States.
| Which Kia vehicles are sold in America? |  |  |
Kia currently offers ten vehicle models: The Sedona minivan, the Sorento and Sportage SUV, the all-new Rondo crossover, the Amanti full-size sedan, the Optima mid-size sedan, the Spectra compact Sedan, the Spectra5 hatchback, the Rio sub-compact sedan, and the Rio5 five-door. The all-new Kia Borrego SUV with an available V8 engine and three rows of seats will be available in late spring or early summer 2008 as a 2009 model.
| What is the HomeLink® Wireless Control System? |  |  |
HomeLink is an integrated transceiver (a transmitter and receiver) that can be programmed to activate radio frequency (RF) devices such as garage door openers, estate/community gate operators, entry door locks, home/office lighting, security systems, or other RF devices. For more information please visit HomeLink.com.
| Can I get a price quote on a new Kia via the Internet? |  |  |
You bet. Kia dealers, those who have e-mail, will display a Quick Quote icon next to their listing. They offer a hassle-free way to receive a price quote on a new Kia straight from the dealership without having to divulge personal credit information.
| What is the Kia 10 year/ 100,000 Mile Warranty Program? |  |  |
For complete warranty details, click here.
| What if my Kia breaks down? |  |  |
When you purchase a new Kia, you're covered by the Kia 10 Year / 100,000 Mile Warranty Program that includes a 10-year or 100,000-mile limited powertrain warranty, a five-year or 60,000-mile limited basic warranty, and a five-year or 100,000-mile limited anti-perforation warranty. You're also covered by the Kia Roadside Assistance Program. Simply call our toll-free customer service hotline at 1-800-333-4KIA that's staffed 24 hours a day, 365 days a year and get the name and address of the Kia dealer or Alternate Service Location (ASL) nearest you. If you're in need of emergency roadside service, we'll dispatch help immediately. Kia will even reimburse you for approved expenses if you're more than 150 miles from home and your Kia requires warranty-covered emergency overnight repairs. Some restrictions apply, so ask your dealer for details.
| Can I tow my Sorento behind a motor home or RV? |  |  |
The Sorento can not be towed with all four wheels down. The only way to tow it behind a motor home or RV would be to tow it with all four wheels off the ground. Ask your local Kia dealer for details.
| Where can I buy an owners or service manual? |  |  |
Owner and service manuals can be purchased through the parts counter at your local Kia dealership or you may call DDS Publications (8:00am - 8:00pm EST; Monday - Friday) at 1.866.542.6268.
| Are Kia vehicles available from car rental companies? I'd like to test
drive one when traveling for business or on vacation. |  |  |
Yes, Budget, Hertz, Thrifty, Dollar, National and Alamo are all currently
offering Kia's. In fact, whenever making a vehicle reservation be sure to
ask for a Kia!
| How do I contact Kia's Consumer Affairs Department? |  |  |
If you have vehicle or dealer comments, questions or suggestions please call 1-800-333-4542 or visit our Consumer Assistance Center online or write to:
Kia Motors America
Consumer Affairs Dept.
P.O. Box 52410
Irvine, CA 92619-2410
| Where can I purchase Kia merchandise and collectibles? |  |  |
A wide selection of quality Kia stuff can be purchased online at our secured cyberstore.
| Where can I purchase genuine Kia parts and accessories? |  |  |
Parts and accessories can be purchased through the parts counter at your local Kia dealership or you may shop online at kiausaparts.com.
| Who is Kia? |  |  |
Kia Motors America is the U.S. sales, marketing and service arm
of Kia Motors Corp. in Seoul, South Korea. Founded in 1944, Kia Motors Corp. began as a bicycle parts maker and now produces passenger cars, vans and cargo trucks. Read more in the About Kia page of this site.
| Who owns Kia? |  |  |
In October 1998, Hyundai was named the winning bidder for 51 percent of our parent company, Kia Motors Corp.
| Where are Kias built? |  |  |
Kia's sold in the U.S. are built at the Hwasung and Sohari plants in South Korea.
| What does Kia mean? |  |  |
The word Kia has origins in the Chinese language with the first syllable, ki, meaning to "arise or come up out of." The second part of the word, a, refers to Asia. So when you put it all together, Kia means to "arise or come up out of Asia."
| Are jobs available at Kia? |  |  |
Current job listings are posted at Kia Jobs.
| Can I purchase Kias for my fleet? |  |  |
Yes. Please send a formal letter of your request to:
Kia Motors America
Attn. Fleet Sales Dept.
P.O. Box 52410
Irvine, CA 92619
| Does Kia sell vehicles in Canada? |  |  |
Yes. Visit Kia Motors Canada or e-mail them at consumer@kia.ca.
Kia Canada
5875 Chedworth Way
Mississauga, Ontario
Canada L5R 3L9
Tel: 905-501-9821
Fax: 905-501-8312
Email: consumer@kia.ca
| How are sales in the United States? |  |  |
Sales are getting better and better. Kia sold 12,163 vehicles in its first year. Sales soon doubled in 1995. The 100,000th Kia sold in the U.S. occurred in August of 1997. Kia achieved its 14th consecutive year of record sales in 2007 with 305,473 units sold, a 3.8-percent year-over-year increase.
| When did Kia come to the United States? |  |  |
Kia Motors America, based in Irvine, Calif., was incorporated in 1992 to sell vehicles in the United States. February 1994 marked Kia's official entry into the U.S. auto market, selling vehicles at four dealerships in Portland, Oregon.
| Is Kia Motors a publicly traded company? |  |  |
Kia Motors Corp. stock is traded on the Korean stock exchange. Please contact an International Brokerage Firm for trading details. For more information and to download KMC annual reports, please click here.
| Who do I contact about becoming an authorized Kia dealer? |  |  |
To find out more about becoming a Kia dealer please send a letter of inquiry to:
Kia Motors America
Dealer Development Dept.
P.O. Box 52410
Irvine, CA 92619-2410
| Where can I find information on International Kia dealers and subsidiaries? |  |  |
Please visit the Kia Motors Corporation; Global Network web site.
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| COPYRIGHT ©2008 KIA MOTORS AMERICA, INC |
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