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Service Policy

Introduction:

At Auto Trade Ltd our Service Department is equipped with state of the art diagnostic equipment and fully trained technicians who are determined to always get the job done right every time. To arrange to have your vehicle serviced or repaired by our friendly, experienced service staff here at Auto Trade Ltd, simply 
fill in the request form below and click the send request at the bottom of the page. We will contact you confirming your booking date & service requirements. 
 
EARLY BIRD DROP OFF BOX: Auto Trade Ltd will accept your vehicle after business hours. Our Early Bird drop Box located at the Service Department entrance will facilitate your busy schedule. It is advised that customers call during business hours to inform & confirm with staff of their intention to drop of their vehicle after regular business hours. This will allow for easy drop off of vehicle. 
 
SHUTTLE SERVICE: Auto Trade Ltd provides courtesy shuttle service to our valued customers. Our shuttle departs at 8:15am, 8:45am and 9:15am and covers from Newtown to Belfast. When booking an appointment, please indicate whether you would require alternate transportation.
 
If you prefer the convenience of your own vehicle, Auto Trade will provide you with special rates at Island Car Rental.
 
Rather a taxi? Auto Trade will find you the best taxi service available.
Service disclaimer: shuttle schedule is subject to change due to traffic conditions.
 
TYRES & BATTERIES
We have variety tyre stock for all vehicles sold.
Tip: It is recommended that your vehicle is aligned and your wheels balanced once every 6 months. Tyres influence fuel consumption therefore always use manufacturer recommended tyre pressure for safety and increased tyre life.
 
We sell top of the line batteries – GS Batteries. Please enquire about our battery warranty.
 
CUSTOMER FACILITIES: Our Customer Lounge allows for comfort with fully equipped with cable television, washrooms, internet access, air condition, hot coffee and important reading material about the care and maintenance of your vehicle.
 
Service disclaimer: Dear Customer, please ensure that information recorded on the repair order form is accurate & signed before leaving your vehicle. Also, please remove all personal belongings from vehicle.